Train ‘Em Up! Teach Your Sales Staff to Be Better on the Phone
Whether your inbound sales calls are routed to a Business Development Center or your sales staff, your employees…
News October 17Latest in: Sales and Finance
Autodisrupter Episode 13 – Expectations [EXCLUSIVE VIDEO]
On this episode you will learn that setting the right expectations for your staff is very important. When…
News October 14
2 Phone Up Processes that Work
$617. That’s how much the average car dealership spends on advertising per new vehicle sold, according to NADA Data…
News October 14
Hard Facts: Get Amped Up! [VIDEO]
Think about your mobile search experience. What bothers you the most? If you've ever experienced poor site speed…
News October 14
Attribution: Whose Sale Is It Anyway?
In most dealerships a dispute inevitably arises between salespeople over a sold customer. Perhaps it’s because one salesperson…
News October 14
5 Steps to Taking F&I Online
F&I trainer makes the case for digital F&I. He offers a five-step process for adding information about products,…
News October 12
NADA: Supply, Incentives Driving Down Retention Rates
Through September, retention rates for most model-year 2013 vehicles are down across the board compared to last year,…
News October 12
Sept. Update: Manheim on Prices & Black Book on Depreciation
Whether looking from the dealer perspective of used-vehicle prices for units running down the lanes or movements in…
News October 12
A Mechanic Faces the Age of the Self-Driving Car
Joe Sevart, an auto technician turned business owner in Kansas City, Missouri, talks about the future of servicing…
News October 12
Federal Cars Getting Auctioned off with Open Safety Recalls
If there’s a recall on a car, the federal government expects owners to get it fixed right away,…
News October 12
