When it Comes to Recalls, What is Legal may also Leave You Liable
In a past blog, I discussed how AutoNation instituted a policy to not wholesale or retail any vehicles…
News December 16Latest in: Sales and Finance
Autodisrupter Episode 17 – Digital Dealer Double Down [EXCLUSIVE VIDEO]
This episode we are going to talk about the next 3 months and how it is grind time…
News December 16
Keeping the RO in Ho Ho Ho
The holiday season is upon us. That means extra money is needed for things such as traveling, presents…
News December 15
’Tis the Season…for Oil Changes
It’s the most wonderful time of the year—unless you’re in the automotive service business! Everyone’s mind is on…
News December 14
Pave the Path for a Smooth Ride
he best way to describe my experience training managers over a 30-year span, is to equate it to…
News December 14
Hard Facts: Live at Google NYC [VIDEO]
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…
News December 13
Training That Wasn’t
Have you ever really trained your people? I don’t mean some of this stuff out on the market…
News December 7
Your Strategic Plan for Increasing CPO Sales
New-car sales may have plateaued, but the flood of off-lease vehicles flowing into dealerships offers tremendous opportunity for…
News December 6
Reliability Could Be Your Dealership’s Downfall
Not too long ago your service department could rely on seeing customers fairly frequently, but as vehicles have…
News December 6
Using Psychology to Unlock Service Sales
Did you know that regular service customers are 86% more likely to purchase their next vehicle from their…
News December 6
