Nobody Can Blame a Salesperson
In today’s automotive world, dealers are not interested in hearing about the problem or wanting to know how…
News March 3Latest in: Sales and Finance
Two Perspectives On Sourcing Auction Vehicles
The first dealer wants the car because he’s sold a few of the same units recently, and did…
News March 3
5 Ways a Closed Floor is More Efficient and Profitable Than the Traditional Open Floor
Six sales reps stand outside the showroom doors. Two smoke cigarettes and gaze off into space. The third…
News March 3
Stop the Lunacy!
For the past 15 years or so, technology has existed which enables customers to schedule service appointments online.…
News March 3
In the Trenches – Future Predictions from a Millennial Finance & Technology Executive, What Dealers Need to Do to Be Prepared
The traditional vehicle buying and financing process is coming under pressure from a number of front, which are…
News March 2
Used Car Market Insights – Week of February 27, 2017
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News February 28
Can Your Used Car Buyers Trust You?
Consumers have plenty of choices when it comes time to buy a used car – private sellers, independent…
News February 27
Are Your Service Advisors Overloaded? [VIDEO]
In this short video blog, myKaarma CEO/Chairman Ujj Nath explains why dealerships should analyze what their service advisors…
News February 27
Hard Facts: How Influencer Marketing Increases Sales [VIDEO]
In order to add influencer marketing to your strategy or campaign, you have to iron out the details.…
News February 24
A Big Picture Perspective of Dealership Performance
Many professionals in the auto industry love their numbers: Impressions are up. Clicks are down. Conversion rates have…
News February 24
