3 Quick Tips for Handling Declined Service
Service customers frequently decline some, or all the recommended services, which can be very frustrating to advisors. While…
News May 12Latest in: Sales and Finance
Strengthening Internal Controls to Prevent Fraud
Fraud is often not detected until after the crime has been committed. According to the Association of Certified…
News May 11
Witt’s Wise Words: Change The Word Change The Result [VIDEO]
ELEAD1ONE partner Bill Wittenmyer shares insight into how to set service advisors up for success with a few…
News May 11
Service Advisors: Are You a Salesman or a Con Man?
Note to Dealers and Managers: This article is for your service advisors, but be sure you read it…
News May 10
Profitable Servicing Begins With…Not That Ami!
I was visiting a marginally performing service operation taking a general review of the situation and the newest…
News May 10
3 Keys to Increase Your New/Used Vehicle Throughput and Profitability
In new vehicles, there’s almost an inventory pile-up on some dealers’ lots. Dealership days supply is running well…
News May 10
Used Car Market Insights – Week of May 8, 2017
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News May 9
Hard Facts: How to Safeguard Your Content [VIDEO]
Facebook Rights Manager has been live for quite a while, but many are unfamiliar with it and how…
News May 8
5 Ways to Increase Service Department Market Share [VIDEO]
Founder / CEO Ujj Nath shares 5 ways that dealership service departments can increase their market share on…
News May 4
Hard Facts: How to Create Facebook Live Contributors [VIDEO]
Ready to make your Facebook Live game even stronger? As a business, it’s important to have brand ambassadors…
News April 28
