Black Book Used Vehicle Retention Index Falls After Gains in April
Black Book unveiled its Used Vehicle Retention Index for May, showing the Index falling 0.7% to 112.3 down…
News June 8Latest in: Sales and Finance
Vehicle Depreciation Begins to Pick up Entering June
According to Black Book® data, the average price of a used vehicle for model years 2011-2015 decreased in…
News June 8
5 Ways to Bring Customers Back for Service
It’s the goal of every service department to enjoy excellent customer retention and loyalty. Other than tempting them…
News June 7
Think Tank Tuesday : What Personality Type Are Your Customers? [VIDEO]
Which personality type are you? Better yet, which personality type are your customers? It definitely gives you something…
News June 6
A Simple Method for Boosting Gross Profit in Parts
Over the years, you’ve probably been presented with plenty of quirks, tricks, or gimmicks that claim to turn…
News June 5
Hard Facts: How to Optimize Your YouTube Channel [VIDEO]
Watching TV on YouTube is something that's been trending for a while, but now people are starting to…
News June 2
It’s Friday. What’s Your Weekend Looking Like?
If you're in auto sales, the term "TGIF" - Thank God It's Friday! - probably has little meaning…
News June 2
When States Fight Back
I’ve written a lot about recall awareness and how dealers can position themselves to be champions in their…
News May 31
Service Acquisition Efforts Should Begin with Reviews
I’ve talked in past blogs about how service departments, while the top revenue producers in most dealerships, are…
News May 31
Think Tank Tuesday : How to Tell if Your Marketing is Working [VIDEO]
Do you think your marketing campaign is working? This week on Think Tank Tuesday, Samantha and Paul reveal…
News May 31
