Are you Killing Customers Softly with the Same Old Song?
In a recent article Colin Shaw, a leading customer experience thought leader and author, details his car-buying experience…
News August 7Latest in: Sales and Finance
Witt’s Wise Words: Recover Wasted Time in the Service Department
ELEAD1ONE Partner Bill Wittenmyer explains how to recover wasted time in the service department and add billable hours…
News August 7
Focusing Dealership Effort Through Strong Customer Support
Dealerships would love for their employees to give everything they have in pursuit of company success. In reality,…
News August 4
#FreebieFridays – Building Authentic Relationships
In this Freebie Friday quick tip for Automotive Dealers, ELEAD1ONE Partner Bill Wittenmyer shares practical advice on how…
News August 4
Want a 50%++ Parts Margin & Other Benefits Benny? Keep Reading
The price you pay for a parts purchase makes or breaks the ultimate margin – never the sale…
News August 3
Vance Chrysler Hits a Home Run in Humanity
In the far reaches of northeast Oklahoma stands a small domestic dealership that has a staff with a…
News August 3
Winner, Winner, Recall Dinner!
Remember the good old days, when manufacturers notified dealers in advance that a safety recall was in the…
News August 3
The Potential Demise of the Automobile Franchise System? The Time for Change Is Now!
Previously I have written about the importance of visionary change in dealerships. Why is it this industry largely…
News August 3
How Do We Know That VDP Views Matter?
I love Netflix. For better or for worse, I’ll patiently wait for the next season of Daredevil to…
News August 2
How to Leverage AI and Machine Learning to Affect Your Dealership’s Bottom Line
Even if you’re not a tech aficionado, chances are artificial intelligence, best known as AI, is already part…
News August 2
