It’s The Little Things That Matter
myKaarma CEO/Founder Ujj Nath shares why it’s the little things that matter when it comes to customer experience…
News October 16Latest in: Sales and Finance
Witt’s Wise Words: Where Are the Most Opportunities? Sales or Service?
Bill Wittenmyer shares which department your dealership has the most opportunities in this week’s episode of Witt’s Wise…
News October 16
Freebie Friday: Fight the Sales Slump
How do you ward off the inevitable sales slump in a volatile market? In this Freebie Friday quick…
News October 13
Adopt a No Fake News Culture
Josh Blick explains why dealers should adopt a “no fake news” policy in their store in order to…
News October 13
Is Your Service Marketing Budget out of Whack?
Is your service marketing budget out of whack? And if so, what’s the right number? There is a…
News October 13
BLACK BOOK DATA SHOWS MOST VEHICLE VALUES STRENGTHENING FOLLOWING HURRICANE REPLACEMENT ACTIVITY
LAWRENCEVILLE, Ga. (October 12, 2017) – According to Black Book® data, the average price of a used vehicle…
News October 12
Digging the Digital Dealer Expo and Convention
Back in the day there was the mail sale, the print ad, the “My Dog Spot” late night…
News October 12
Dealership Best Practices – Spend Management
Smart business owners and management teams know that there is value in learning from the best operators in…
News October 12
Avoid an Accident – It’s in Your Control (and Responsibility as a Dealer)
Once the vehicle is sold there remains another responsibility to the dealer. This is to assure the customer…
News October 12
Dealership Managers Were Set Up to Fail
As I prepare my keynote address for an upcoming conference it became clear to me that unless I…
News October 12
