Year-End Spend Management Assessment – Setting Up for a Successful 2018
December is here and it is time to wrap up the year and begin planning for 2018 if…
News December 5Latest in: Sales and Finance
Used Car Market Insights: Highest Depreciation for Compact Cars in 26 Weeks
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News December 5
Dealers Say Fixed Ops is the Most Important Department
When asked what area of the dealership was the most important for overall success of their business, dealers’…
News December 5
We Don’t Need No Stinkin’ Tech Training – We Have Good Teeth
For real – overheard by me at a large Honda dealership after an ASM explained to a lady…
News December 5
How Online Payments Can Be the Catalyst for a Superior Customer Experience
The unspoken truth about the dealership continues to be the same – the service side of the business…
News December 5
Disrupting the Buying Cycle: Turning Service Leads into Sales Dollars
If you look at the data, the expert analysis, and the firsthand accounts of dealers themselves, it’s undeniable…
News December 5
Are You Future Ready?
What will the auto market look like in 20-years? Over the last 20 years, the on-demand economy has made…
News December 5
Your People Are Your Brand!
What is your brand? It’s likely a combination of name recognition, years in business, innovation, location, consistency, service,…
News December 5
One Size Fits All No Longer Applies
According to NADA, new-vehicle revenue in 2016 was $995 billion, and sales to women accounted for $445 billion…
News December 5
Vehicle Merchandising: Use Features Not Price
As technology has advanced, vehicle pricing through informational third-party sites has become more front and center for consumers.…
News December 5
