Dealers Say Fixed Ops is the Most Important Department
When asked what area of the dealership was the most important for overall success of their business, dealers’…
News December 5Latest in: Sales and Finance
We Don’t Need No Stinkin’ Tech Training – We Have Good Teeth
For real – overheard by me at a large Honda dealership after an ASM explained to a lady…
News December 5
How Online Payments Can Be the Catalyst for a Superior Customer Experience
The unspoken truth about the dealership continues to be the same – the service side of the business…
News December 5
Disrupting the Buying Cycle: Turning Service Leads into Sales Dollars
If you look at the data, the expert analysis, and the firsthand accounts of dealers themselves, it’s undeniable…
News December 5
Are You Future Ready?
What will the auto market look like in 20-years? Over the last 20 years, the on-demand economy has made…
News December 5
Your People Are Your Brand!
What is your brand? It’s likely a combination of name recognition, years in business, innovation, location, consistency, service,…
News December 5
One Size Fits All No Longer Applies
According to NADA, new-vehicle revenue in 2016 was $995 billion, and sales to women accounted for $445 billion…
News December 5
Vehicle Merchandising: Use Features Not Price
As technology has advanced, vehicle pricing through informational third-party sites has become more front and center for consumers.…
News December 5
Your Limitation Is Not What You Don’t Have, It’s What You’re Not Using.
It’s Time to Shift from Potential to Kinetic Thinking Those of you who know me have heard me…
News December 5
3 Must-Dos to Combat Dealer Margin Declines
How many dealers figured they’d make up for ever-smaller margins in new and used vehicles by selling more…
News December 5
