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Latest in: Sales and Finance

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Freebie Fridays: Hard Work is the Down Payment for Success

Invest in yourself. ELEAD1ONE’s Bill Wittenmyer says the first place someone should invest is in themselves, and the…

News December 22
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4 Reasons Why Your Customers Love Video

For professional marketers across all industries, the top priority for 2018 is to convert leads into customers, according…

News December 21
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Taking Care of Business While Maximizing Revenue

As industry experts forecast slumping sales numbers, a recent article in Automotive News suggests that shops can pick…

News December 21

Should Your Dealership Utilize a BDC for Fixed Operations?

Successful dealerships know that their service department is imperative for creating customer loyalty and bringing in repeat customers…

News December 19

Used Car Market Insights: Market Decline Continues

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News December 19
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When Does CSI Start?

Director of Professional Services Stephen Coambes explains when CSI/SSI starts in the customer experience in this video blog.

News December 19
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Top 2018 Automotive Digital Marketing Trends You Need to Know

Digital Marketing is a dynamic industry that changes very quickly. These trends can severely affect your marketing campaigns…

News December 18
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Witt’s Wise Words: Dealership Origami

Bill Wittenmyer explains why dealers should stop dealership origami when presenting figures to a customer in this week’s…

News December 18
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What Dealers Don’t Know About Their “Best” Salespeople

As it turns out, what you don’t know about your salespeople can hurt you. I am not sure…

News December 15
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Freebie Fridays: Put the Conversation Back In the Sale

Bill Wittenmyer says buying a car is an emotional and wonderful experience. That’s why it’s important to rely…

News December 15