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Conference & Expo: TBD, 2027
DealerPoint: April 5-7, 2027

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Latest in: Press Releases

Digital Dealer Workshops News Main Featured

Facebook Controls Attention. That’s Why Auto Dealers Need to use Facebook Marketplace. Now, You Can with Marketplace Ads.

The average American is on Facebook and its related apps almost an hour a day. With a hold…

News January 31

ADESA Launches First-of-Its-Kind Customer Rewards Program

CARMEL, Ind. – January 31, 2018 – ADESA, a business unit of KAR Auction Services, Inc. (NYSE: KAR),…

News January 31
Main Featured

If It Looks Like a Bot, and Smells Like a Bot…

Many of us have heard about, or experienced robot (bot) traffic on websites.  There are many forms of…

News January 31
Main Featured

The Art of Turning Complaints into New Customers

The auto industry is hyper-competitive. Consumers have countless choices for buying and servicing their vehicles; from competing franchise…

News January 31

How Did The Navigator & Tiguan Grammy Ads Impact Auto Shoppers?

Jumpstart Automotive Media analyzed shopping patterns from millions of automotive shoppers viewing vehicle ads during the Grammys this…

News January 30
Theodore Papailiou

Auto Finance 2018: The Year of Digital Contracting

We live in a world where 24/7 accessibility and instant gratification has become commonplace, and the automotive finance…

News January 30

Used Car Market Insights: Market Holding Better on Values, Especially SUVs

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News January 30
Main Featured

Temptation Abounds. Will You Bite?

‘Tis the season for temptation in used vehicles. It’s that time when some dealers stock up on used…

News January 30
Tom Capp

How to Close Uninsured Car Buyers

If you work at a dealership, an uninsured customer can not only waste your time and cause headaches,…

News January 30
Main Featured

Why Consumers Are Navigating Away from Traditional Customer Service

In a very interesting dynamic shift, consumers are increasingly changing how they want to interact with businesses for…

News January 30