Joshua Fichter, Director of Operations, Sam Pack’s Five Star Ford
Number one for two years among Ford dealerships in Internet sales, Sam Pack’s Five Star Ford in North…
News April 1Latest in: Leadership
It’s a Performance – Make Sure Everyone Knows Their Roles
For dealers, your store often tells the story of your life. This is especially true for those second-…
News April 1
Joe Orr, General Manager, Dick Hanna Honda
With more than 20 years in the dealership business, Joe Orr, of Dick Hannah Honda, is redefining the…
News March 10
Shawn Esfahani, Eastern Shote Toyota
Shawn Esfahani is the model dealer for the 21st century. Everything about his business – from the $22…
News March 10Start Asking the Right Questions: Too often, leaders ask the wrong questions
If you’re getting mediocre results or answers in any area of your business or your life, it may…
News March 1It’s All about Service: The back end is the new front end
Here is a riddle for you. The average dealership saw its sales decline by 14% in the third…
News March 1Add to the Bottom Line with Proper Sourcing
How you source supplies affects whether you make money As discussed last month, a centralized purchasing function can…
News March 1Going from Tourist to Tour Guide
If you don’t it will be like an orchestra without a conductor Vehicle headlights only illuminate the road…
News March 1Is It Time for a New Kind of Sales Department? Consider combining the new and used vehicle sales departments
Last year we saw things that were previously unimaginable. OEM bankruptcies, franchise terminations, and many more dealers that…
News March 1A Darwinian Fight for Survival: Winning dealers know customers want price and want it quick
Here is a stark but simple fact: for the past year, the marketplace has offered fewer active buyers…
News March 1
