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Latest in: Leadership

Is It Time for a New Kind of Sales Department? Consider combining the new and used vehicle sales departments

Last year we saw things that were previously unimaginable. OEM bankruptcies, franchise terminations, and many more dealers that…

News March 1

A Darwinian Fight for Survival: Winning dealers know customers want price and want it quick

Here is a stark but simple fact: for the past year, the marketplace has offered fewer active buyers…

News March 1

Is Your Web Site Fully Optimized?

Effective SEO campaigns are more than just keywords and meta tags It’s not news that search engine optimization…

News March 1

Quick Tips to Improve Online Pre-Owned Sales

Creative merchandising of inventory improves sale chances We’re well into the first quarter, but it’s never too late…

News March 1

Making Profit with your IT Department

For many years, a major DMS provider would sell their system on the claim that if they switched…

News March 1

NADA and Dealers: Why Associations Matter

NADA stands for the National Automobile Dealers Association, and the key word here is ???association.??? It means ???together.???…

News March 1

Rob Fowler, Modern Automotive

Modern Automotive Group’s story, to be frank, isn’t really all that modern. That’s because the group’s original store…

News February 10

Documentation is the New Negotiation

By now, almost everyone recognizes the importance of pricing vehicles competitively. Almost every shopper has checked the Internet…

News February 9

So, You Think you Have Problems?

Sometimes we get so caught up in our own world we lose sight of what others in similar,…

News February 2

All Roads Lead to Rome (Washington, DC)

I was recently on a trip to Sao Paulo, Brazil doing a used car school for Fenabrave (Brazil’s…

News February 1