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Latest in: Leadership

In Unfamiliar Territory You Need a Roadmap

With the end of 2010 in sight, it’s time for proactive dealers to begin finalizing their plans for…

News October 1

Dynamic Heat Sheet Automation

One of the first tasks that I had in a dealership was typing the daily heat sheet. The…

News October 1

Online Marketing for the Dealer Principal

I hear this all the time, “If the dealer doesn’t buy in nothing happens.” Is it any surprise?…

News October 1

Jim Flint, Director of Interactive Sales & Marketing, John Eagle Auto Group

Jim Flint, Director of Interactive Sales & Marketing for the John Eagle Group, in Texas, talks about how…

News October 1

Mike Reichenbach, Ford Lincoln Mercury

Prior to becoming a dealer, Mike Reichenbach was a factory guy working at Ford Motor Co. After deciding…

News October 1

Four Facts About Servant Leadership

“Servant leadership” has been a business buzzword the past three decades. But in the 1,000 leadership presentations I’ve…

News September 9

Cutting Expenses Leads to Record Dealership Profitability

In my early years in the auto retail industry a dealer told me, “You cannot cut your way…

News September 1

Every Month Should Be a Record

While I was on a conference call with a dealer-client the other day, the Dealer Principal commented on…

News September 1

Moving from the Physical to the Virtual Sales Space

In April, I attended the 8th Digital Dealer Conference and Exposition in Orlando. It’s a strong conference that’s…

News September 1

Lessons Learned from the GM and Chrysler Arbitrations

Bass Sox Mercer (our law firm) handled arbitration filings for 74 GM and Chrysler dealers seeking reinstatement of…

News September 1
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TrueCar Updates Dealer Program Standards to Enhance Transparency

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Questions for Dealers Choosing Tech

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