Don’t Write It in Sand, Carve It in Stone
Every time I do a 20 group, dealer state association meeting or anything where a group of dealers…
News August 1Every time I do a 20 group, dealer state association meeting or anything where a group of dealers…
News August 1What is the impact of word choice on sales? In a word, dramatic. When a customer submits a…
News August 1While there has been much written about every business’s need to dive head first into social media –…
News August 1I remember my first Consumer Reports customer. He came into the dealership looking for a used car, carrying…
News August 1BDC is one of the most incorrectly overused terms in the automotive retail environment. Far too often, the…
News August 1The Village Automotive Group in Massachusetts first jumped on the Internet wave in 1999. They were even posting…
News August 1A 40-year veteran of the retail business, Charles Oglesby has worked in every area of the dealership climbing…
News August 1Pulitzer Prize-winning author Alexander Solzhenitsyn spent eight years of his life in prison for making a few disparaging…
News July 1Listening to my iPod while mowing the yard this past weekend, the Eagles song “Life in the Fast…
News July 1As all of you are aware for 28 years I have been teaching you in class that “every…
News July 1