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Conference & Expo: October 14 -15, 2025
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Latest in: Leadership

Jim Flint, Director of Interactive Sales & Marketing, John Eagle Auto Group

Jim Flint, Director of Interactive Sales & Marketing for the John Eagle Group, in Texas, talks about how…

News October 1

Mike Reichenbach, Ford Lincoln Mercury

Prior to becoming a dealer, Mike Reichenbach was a factory guy working at Ford Motor Co. After deciding…

News October 1

Four Facts About Servant Leadership

“Servant leadership” has been a business buzzword the past three decades. But in the 1,000 leadership presentations I’ve…

News September 9

Cutting Expenses Leads to Record Dealership Profitability

In my early years in the auto retail industry a dealer told me, “You cannot cut your way…

News September 1

Every Month Should Be a Record

While I was on a conference call with a dealer-client the other day, the Dealer Principal commented on…

News September 1

Moving from the Physical to the Virtual Sales Space

In April, I attended the 8th Digital Dealer Conference and Exposition in Orlando. It’s a strong conference that’s…

News September 1

Lessons Learned from the GM and Chrysler Arbitrations

Bass Sox Mercer (our law firm) handled arbitration filings for 74 GM and Chrysler dealers seeking reinstatement of…

News September 1

Dangers of Failing to Check Warranty Notes

Dealers need to be wary of “warranty repair shoppers.” Sometimes, for various reasons, a car owner has decided…

News September 1

Kevin Frye, E-commerce Director, Jeff Wyler Automotive Family

The Jeff Wyler Automotive Family, one of the top 50 dealer groups, has been a mainstay in the…

News September 1

Brian Benstock, Paragon Honda and Acura

Paragon Honda and Acura in New York is a great family success story, says Vice President and Partner…

News September 1