Eliminate Doubt and Satisfy Customers’ Needs with a Consultative Approach
Interacting with informed customers can be a challenge as dealers try to overcome their concerns throughout the shopping…
News May 1Latest in: Leadership
Dealership Facility & Image Programs – Cost Reduction Opportunities
Dealership sales are growing once again and so too are the demands on the dealer’s time, their staff’s…
News May 1The Japan Disaster and Vehicle Allocation Concerns
The Japanese earthquake and tsunami have rocked the automotive world. Honda has reported, at the time of this…
News May 1The Truth about ‘Potential’
A top reason an under-performer is kept on a payroll despite failing to realize results is because his…
News April 14More on Becoming a 10X Dealership
It’s complicated to be an Internet-savvy dealer. Pricing, dealer web site SEO, social media, Internet structure and staffing,…
News April 12Is Used Car Front End Gross a Problem?
It’s interesting to me that in this day and time, as knowledgeable as we have become due to…
News April 1Sunshine or Just a Break in the Clouds?
An economic warning to the US dealer It is now spring of 2011 and we are experiencing a…
News April 1Can Penske Eliminate 21 smart Dealers Without Recourse?
The state motor vehicle franchise laws may have something to say about that It was reported last week…
News April 1
Wayne Ussery, Director of Internet Marketing, Jim Ellis Automotive Dealerships
Taking a pragmatic approach to problem solving, Wayne Ussery, director of Internet marketing for Jim Ellis Automotive Dealerships…
News April 1Department Heads: How to Create ‘Position Coaching’ Excellence
Last month’s article, “The Accolade Sandwich Sales Meeting” leads me to share specifics about what, from my experience,…
News April 1
