How to Address the Top Three Concerns of Today’s Used Vehicle Buyers
Most dealers agree that used vehicle buyers typically have three key questions on their minds as they’re considering a…
News January 16Latest in: Leadership
Dealers Seizing the Digital Retailing Future
Over the next five years, the automotive retail landscape will change dramatically for both consumers and dealers. Utilizing U.S.…
News January 16
Blue Sky Financing Returns
If you are attending the NADA Convention in Orlando this month, I recommend you do two things during…
News January 16Use the WICS Compliance Model – Walk-through, Inspection, Compliance, Security — to Keep the Dealership Afloat
The proverbial saying, “For want of a nail,” means, Wikipedia reminds us, that “small actions can result in…
News January 15
When Searching for that Proverbial Needle in the Haystack
In today’s automotive world, dealers are not interested in hearing about the problem or wanting to know how…
News January 11
General Motors Threatens Dealers’ Franchises
Are recent sales deficiency letters part of a larger plan for terminations? Over the week, a number of…
News January 7
What to Expect in Auto Dealer Compliance in 2013
2012 was a year of heightened consumer protection enforcement activity by federal regulators. The Consumer Financial Protection Bureau…
News January 4
Four Ways to Shift your Dealership Performance into ‘Overdrive’
“Dale, remember this. As the used vehicle department goes, so goes the entire dealership.” My dad offered this…
News January 4
Your Dealership’s Most Valuable Untapped Resource
At the end of the month, dealership personnel often yearn for just a few more hours or days…
News January 2Build Compliance into Your Road to the Sale to Create the Right Pace for Closing More Deals
Almost every step along the road to the sale, from the meet-and-greet to the closing of the deal…
News December 20
