Use the WICS Compliance Model – Walk-through, Inspection, Compliance, Security — to Keep the Dealership Afloat
The proverbial saying, “For want of a nail,” means, Wikipedia reminds us, that “small actions can result in…
News January 15Latest in: Leadership
When Searching for that Proverbial Needle in the Haystack
In today’s automotive world, dealers are not interested in hearing about the problem or wanting to know how…
News January 11
General Motors Threatens Dealers’ Franchises
Are recent sales deficiency letters part of a larger plan for terminations? Over the week, a number of…
News January 7
What to Expect in Auto Dealer Compliance in 2013
2012 was a year of heightened consumer protection enforcement activity by federal regulators. The Consumer Financial Protection Bureau…
News January 4
Four Ways to Shift your Dealership Performance into ‘Overdrive’
“Dale, remember this. As the used vehicle department goes, so goes the entire dealership.” My dad offered this…
News January 4
Your Dealership’s Most Valuable Untapped Resource
At the end of the month, dealership personnel often yearn for just a few more hours or days…
News January 2Build Compliance into Your Road to the Sale to Create the Right Pace for Closing More Deals
Almost every step along the road to the sale, from the meet-and-greet to the closing of the deal…
News December 20Vehicle History, Inspections Key to Spotting Flood-damaged Vehicles
As everyone knows, the East Coast, particularly New York and New Jersey, were devastated by Superstorm Sandy in…
News December 20Buyers, Tis’ the Season to Splurge
As the year comes to a close, 2012’s buy/sell activity surprised me. I had expected a large number…
News December 18Lessons for Auto Dealers from Consumer Financial Protection Bureau and Department of Justice Recent Enforcement Activity
The new Consumer Financial Protection Bureau (CFPB) came out swinging this past summer with three punitive consent decree…
News December 14
