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Latest in: Leadership

Welcome Complaints

Welcome Complaints, from Driving Sales. People are going to complain regardless–wouldn’t you rather control the environment? Most people…

News March 19

How to Solve Customer Service Issues with a Sales Portal

How to Solve Customer Service Issues with a Sales Portal, from Now Commerce. Customer service can make or…

News March 19

How to create your ideal customer profile for B2B lead generation

How to create your ideal customer profile for B2B lead generation, from Close.io Blog. There are different reasons…

News March 19

Stop Shouting: A Closer Look At Marketing Automation Vs. Email Blasts

Stop Shouting: A Closer Look At Marketing Automation Vs. Email Blasts, from 9 Clouds Automotive Marketing. WHEN IT…

News March 19

Old Horses for New Horses and Killing the BDC

Old Horses for New Horses and Killing the BDC, from Dealer Refresh. When asked today “what is your…

News March 19

The Death of 6 Models in 2014: What Auto Dealers Can Learn

The new year is always about “out with the old and in with the new,” and that’s no…

News March 18

An Exclusive Interview with Richard Abajian of Findlay Toyota

It’s hard to imagine the Findlay Automotive Group os a single store selling two brands. But that’s what…

News March 17

Management Excellence: Step One

Management Excellence: Step One, from Dealer Strong. Lately, I’ve been rather frustrated at the lack of management in…

News March 17

It’s Mainly a Man’s World at Auto Dealerships

It’s Mainly a Man’s World at Auto Dealerships, from WardsAuto. Are women embracing careers in dealership finance and…

News March 17

How To Embrace The New Relationship Economy

How To Embrace The New Relationship Economy, from Forbes. This past Christmas, magic happened. For the first time…

News March 17