Open Recalls and Stop-Sale Directives on New and Used Vehicles
I wrote in this column a few months back concerning the expansion by GM and Chrysler Fiat stop-sale…
News April 4Latest in: Leadership
Setting Your Business and Family up for Continued Growth, Now and in the Future
Do you have a vision for your business but are unsure how to get there, or feel like…
News April 4
Compliance vs. Ethics: The Lines Are Getting Blurry in the Car Business
Ethics and compliance are different from each other, but both are vitally important to the long-term success of…
News April 4
The Trickle-Down Effect: How Violations of Federal Laws Can Trigger Violations of State Laws
Federal and state laws, and how they play off of each other present a combination of potential liabilities…
News April 4
Do You Have a Mentally Tough Team?
Mental toughness is a topic widely discussed in athletics, but less often in business. Yet, mental toughness in…
News April 4
How to Make Your Dealership Stand Out
When devising a strategy to accomplish these objectives, it is crucial to identify universal trends in consumers’ retail…
News March 25
3 Ways the Cloud Can Improve Your Customers’ Ownership Experience
Customer retention: You know it matters. In fact, for 64% of you, it’s already your top priority. And…
News March 23
How Do I Deal with an Employed Spouse Who Causes Management Problems?
Where the holidays may be a hot spot for family issues, the family business environment creates opportunities for…
News February 12Back to the Future
Years ago there was a movie called ‘Back to the Future’ featuring Michael J. Fox and a Delorean,…
News February 4
Interview with 2016 NADA Chairman Jeff Carlson
Jeff Carlson assumes the gavel this month as the National Automobile Dealers Association's Chairman for 2016. He began…
News January 15
