Latest in: Leadership

Your Questions About Automotive Email Marketing Answered

Recording the F&I Transaction

In the wake of fatal police shootings in Ferguson, Mo., North Charleston, S.C., and elsewhere, there is a…

Training that Sticks, Not Stinks

BDCs, CRMs, Elite Customer Service, Brand Expertise–these are all things you must know and master to be competitive…

Get To Know Other Departments Beyond Yours

Each month, dealers and their managers conduct a review of the previous month’s business. Included in this review…

Why Car Sales Should Be Your First Job After Graduation

The National Center for Educational Statistics (NCES) projects that nearly 2 Million students will be graduating at the…

Have You Put in Your 10,000 Hours?

I don’t know about you, but I read a lot of books. Recently, I was covering for Steve…

How Much Are You Leaving on the Table?

How effective is my team? How well are we doing on expense management? Are we leaving anything on…

Run a “Red Belt” Business

Within our new LearnToLead Elite Training Center adjacent to our Agoura Hills, California offices, I have a “Wall…

Successors: Bring Value

Here’s a new concept, successors: bring value! The opportunities are endless – your dealership is a multifaceted, financially…

Distance May Still Make the Heart Grow Fonder

It takes time, effort and resources to acquire a new automotive customer. After the initial sale, dealers invest…