Five Ways to "Win the Locker Room"
“Losing the locker room” is not a condition limited to athletic teams. Any leader engaging in destructive, selfish,…
News April 1Latest in: Leadership
9,600 Billing Errors – How to Stop Them
Your management team uses their limited time to negotiate highly competitive pricing with suppliers every day. They know…
News April 1
Does a "Product Withdrawal" or a "Market Withdrawal" Constitute Statutory "Good Cause" for Termination?
Through a midnight announcement on January 9, 2017, Polaris Industries, Inc. announced that it would “Wind Down Victory…
News March 31
A Simple Way to Test CRM Sourcing by your Salespeople
When it comes to marketing attribution, there’s one vital activity that even the most advanced algorithms and technology…
News March 29
How One Dealer’s Gumbo Attracted His Community
A recent article in Automotive News tells the story of Carlos Liriano, a car dealer from New Orleans…
News March 28
How To Size Up The Automotive Market And Write Effective Job Descriptions
Whether your dealership is growing or looking to combat turnover, it’s important to take a strategic look at…
News March 27
Proper Choice of Communication: The Key to Customer Satisfaction
According to a recent article in AutoRemarketing, a study by J.D. Power found that customers are overwhelmingly more…
News March 27
For a Smooth Transition, Plan for Succession Early
Many retail dealers fail to prioritize succession planning. They may assume – incorrectly – that succession planning can…
News March 23
Do You Really Know Why Your Dealership is Growing?
It’s a logical conclusion that customer retention and loyalty are important to the survival and growth of any…
News March 21
4 Steps to Elevating Your Dealership’s Online Reputation
How critical are online reviews to your business? Maybe more critical than you think. About 91 percent of…
News March 16
