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Latest in: Leadership

Main Featured

How to Set Up an Effective Text Messaging Strategy for Your Dealership

The way that consumers research, find, and engage with dealerships has changed significantly in recent years. In the…

News October 19
Main Featured

Are You Throwing Customers Away Due to Lack of Communication Channels?

I was recently in need of a moving company. There was one in my community that had done…

News October 19
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Looking to Boost Profit Margins? Might Be Time to Consider Your Own Branded F&I Products

2017 has been an interesting year for both franchise and independent auto dealers. After several years of increasing…

News October 19

Used Car Market Insights: Luxury Cars and SUVs Experience Higher Depreciation Rate

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News October 18
Main Featured

Does your Dealership Have a Retention Problem?

The automotive industry, in general, has an employee retention problem. A BIG one. And especially big in dealership’s…

News October 17
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It’s The Little Things That Matter

myKaarma CEO/Founder Ujj Nath shares why it’s the little things that matter when it comes to customer experience…

News October 16
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Witt’s Wise Words: Where Are the Most Opportunities? Sales or Service?

Bill Wittenmyer shares which department your dealership has the most opportunities in this week’s episode of Witt’s Wise…

News October 16
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Freebie Friday: Fight the Sales Slump

How do you ward off the inevitable sales slump in a volatile market? In this Freebie Friday quick…

News October 13
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Adopt a No Fake News Culture

Josh Blick explains why dealers should adopt a “no fake news” policy in their store in order to…

News October 13
Main Featured

Is Your Service Marketing Budget out of Whack?

Is your service marketing budget out of whack? And if so, what’s the right number? There is a…

News October 13
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Dealers Tighten Operations, Leverage AI for 2026

CBT News | Automotive Industry | Dealership News
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Nationwide Flight Disruptions Drive Surge in Car Rentals

CBT News | Automotive Industry | Dealership News
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Optimizing Service and Technicians in Dealerships

CBT News | Automotive Industry | Dealership News