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Conference & Expo: October 14 -15, 2025
DealerPoint: April 22-24, 2026

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Latest in: Event News

Mastering the Internet Sales Process

Are you completely buttoned down in your sales processes to manage the 12 key steps in Internet sales?…

News June 10

An E-Marketing Update

It’s hard to believe that virtually no one understood the concept of e-marketing just 15 years ago. In…

News June 10

ASP vs. In-House Servers: Which DMS Model is Best?

The time has come. Your dealership’s DMS contract with a large, expensive legacy provider is ending. Your search…

News June 10

Can your CRM be your ILM?

I recently moderated a roundtable of Internet and BDC managers at the 8th Digital Dealer Conference in Orlando,…

News June 10

Five Must Do’s to Reel Customers In

As the tools needed to compete for Internet sales proliferate, it’s become more difficult for dealers to assess…

News June 10

Take Video Off the ‘To Do’ List

For many dealers the message is becoming clear that it’s time to get video off the “to do”…

News April 10

Selling Cars in the Post-Control World

The battle is over. The customer now controls the car-buying process, and it is up to the dealer…

News April 10

Driving Better Closing Results: Experts share their closing secrets

The close is the ultimate measurement of the effectiveness of a sales process.  Retailers around the world go…

News April 1

Five Tips for Prepping Staff for System Change

Probably the best thing that happened to me as a controller was change.  I worked for one dealer…

News April 1

Joshua Fichter, Director of Operations, Sam Pack’s Five Star Ford

Number one for two years among Ford dealerships in Internet sales, Sam Pack’s Five Star Ford in North…

News April 1