Firm Urges Dealers to Remain Vigilant in Wake of CFPB Ruling
“Remain vigilant and attentive to consumer business practices” was a compliance firm’s message to dealers regarding last week’s…
News October 20Latest in: Dealer News
Survey: Consumers Dissatisfied With How Dealers Resolve Complaints
An online survey of more than 200 adult-aged car buyers found high dissatisfaction levels with how dealers resolve…
News October 20
The Compliant Manifesto for Dealers
The dictionary defines manifesto as “a declaration of the intentions, motives, or views of an individual or group…
News October 20
‘Mirroring’ Tech Allows Cars to Work Like Smartphones – but Integration Not yet Seamless
According to the J.D. Power 2016 Smartphone Automotive Mirroring Report released Tuesday, that wish is moving closer to…
News October 20
Have Dealer Discounts Gone Too Far?
Dealer discounting for both service and sales have gone entirely too far. This discussion will focus upon service,…
News October 20
Dealership Service Advisers Should Sell Pre-Paid Maintenance Plans
Too often, though, dealers introduce these programs as F&I aftersales products, but fail at integrating service into this…
News October 20
Just a Gimmick? Or Are Giveaways Really Needed?
Do you shy away from giveaways and win-a-prize type mailers? If you’re like most dealers, you probably do.…
News October 20
Communicate Your Dealership’s "Why" With Video
Great leaders and organizations inspire people because they are good at explaining why they do what they do.…
News October 20
EasyCare Appoints Steven Spivey as Director of New Agency Business Development
EasyCare, the leading provider of automotive F&I benefits, and dealer solutions that drive customer engagement and retention, announces…
News October 19
Know Your Customers to Beat the Buy-From-Your-Couch Trend
One of the biggest challenges facing the automotive industry is the way consumers feel about buying cars. Their…
News October 19
