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Auto Retail News
Digital Dealer covers the latest news affecting auto dealerships and their dealers. Additionally, it provides expert commentary from those in the industry, including vendors supplying the latest technology used at dealerships.
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Insights
The Best Time to Offer Additional Services
A recent study released by J.D. Power and Associates really underscores the importance of when to ask the customer for additional service work (see graphic below). As you can see,…
Dealer NewsTwins Separated at Birth
Once, service and parts were considered as one… Back when our industry began, a little more than a century ago, most dealerships were primarily repair shops or custom coach builders.…
Dealer NewsAsphalt, Octane and a Cross Pen
When I started in this business those were the only three things you needed to succeed: asphalt, octane and a Cross pen. It was an interesting time September 1971. I…
Dealer News
