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Cadillac Named 2012 Customer Service Champion
DETROIT – Cadillac was recognized this week as a 2012 Customer Service Champion at the J.D. Power and Associates Customer Service Roundtable in Orlando, Fla. The luxury automaker was one…
Dealer NewsNADA Used Car Guide Executive Shares How the Gen Y Demand Has Changed the Appraisal Process
Stu Zalud director of dealers services for NADA Used Car Guide, is sharing with dealers and managers how the Gen Y demand has changed the appraisal process. Who is Generation…
Sales and FinancePresident of Automotive at HookLogic and Leading Dealers Discuss How to Drive Customers from Your Website to Your Showroom
Tired of hearing that the consumer’s Zero Moment of Truth (ZMOT) is important to you and your dealership, but not having a winning strategy to follow? Do you struggle with…
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