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Congrats! You’ve Won a …Lawsuit!
Were you hoping to win a prize? Sorry, in my promotion no one wins, I just say that so you will come into my dealership. Doesn’t that sound awful? Unfortunately,…
Dealer NewsConfounded Compliance!?
Having been a dealer, operated dealerships, and for the last decade or so consulted dealers on OSHA, F&I, identity theft and other worker and consumer protection laws, I know that…
LeadershipThree Simple Tactics to Increase Customer Loyalty
Three simple tactics to increase customer loyalty, according to Marketing Profs. For years, my business approach was this: If you make something truly remarkable, it will sell itself. I know,…
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