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The 3 Things You Need to Do When You’ve Upset Your Customer
The 3 things you need to do when you’ve upset your customer, according to Entrepreneur. Have you ever had a customer complain to you about your product or service? If…
Dealer NewsWho Should be Making Commitments in the Sales Process?
From Search Auto Parts: Who should be making commitments in the sales process? Are you in sales? If so, are you the one making commitments or is it the buyer?…
Dealer NewsHow Auto Dealers Can Boost Profits Amid the Recalls
Everybody, even remotely familiar with the auto industry, knows that 2014 has been the year with a record high number of recalls. Undoubtedly, this has hurt a lot of carmakers’…
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