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Insights
Dealers as Hunter-Gatherers or Farmers – Where Do You Stand?
Here’s a question that’s had me thinking: Has the evolution of the automotive retail business reached a point where dealers need to stop hunting and start farming? The question came…
Dealer NewsFordDirect Certifies Interactive 360
Drive360®CRM from Interactive 360 is now a certified CRM system for Ford and Lincoln Dealers. Interactive 360 announces that they have completed the FordDirect certification process for their Drive360® CRM…
Dealer NewsYour Service Advisors: Pushy, Passive, or Proactive?
If you’ve read any of my articles over the past five years, you already know how strongly I feel about the value of a well-trained, professional service advisor on the…
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