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How Customer Training Leads To Retention
How Customer Training Leads To Retention, from AutoPoint. With almost everything consumers purchase, there’s an owner’s manual or set of instructions for them to use. For decades, car manufacturers have…
Dealer NewsService outsources small stuff
Service outsources small stuff, from Automotive News. Dealerships free to focus on customer satisfaction goals As dealers everywhere press their service departments to improve customer-satisfaction results, some Florida stores are…
Dealer NewsAuto Dealers Can Fight Price Competitors, Says Cars.Com CEO
Auto Dealers Can Fight Price Competitors, Says Cars.Com CEO, from Wards Auto. Cars.com says its new RepairPal Certified program differentiates dealerships from national car-repair chains. Dealership service departments that get…
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