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The Pursuit of Happiness: Creating Engaged Employees
Today’s market dictates that to succeed as a dealer, you have to create a great customer experience. You have to provide value and give the customer a reason to come…
Dealer NewsPutting the Experience Into Auto Finance
Why is it that auto finance isn’t more about the auto? Let me explain the question, which I have been thinking about for some time now. The “cool” part of…
Sales and FinanceHow To Build An Auto Repair Business That Runs On Autopilot
Most shop owners I talk with want a business that runs on autopilot. What exactly does that mean? Well, let’s start with the true definition. The dictionary defines “autopilot” as…
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