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How Due Diligence with Recalls Can Pay Dividends
In my past few blogs, I discussed the various areas in a dealership that are affected by the current recall epidemic, compared the differing viewpoints about recall repairs from dealers
Press ReleasesWhat’s Really Going On in an Open Floor?
Let’s get to the point, the argument that many dealers make against having a Modern Sales Floor (closed or managed floor) is very basic – the aggressive guys will be…
Dealer NewsEffective Leadership – More Brinkmanship – Less Chickenship
Catchy title, eh? Recently I was asked to write a column for a major auto manufacturer helping to define effective leadership as I see it these days. That really got…
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