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DealerPoint
Insights
Dealerships Need to Invest in Customer Experience, Not Just Acquisition
Key Takeaways: Customer retention delivers greater long-term value than customer acquisition. While dealerships continue to invest heavily in attracting new buyers, lasting profitability comes from creating experiences that keep customers…
LeadershipAverage Dealership Profit is Down — but the Floor May Be in Sight
Key Takeaways: New vehicle gross profit fell 13.5% year-over-year to $1,840 per unit in Q2 2026, but improved 3.3% from Q1, while used vehicle gross profit rose for a second…
Dealer NewsCongress Takes Aim at AI Governance: What Dealers & Auto Finance Leaders Need to Know
Auto dealers and lenders are living through one of the most turbulent stretches in the industry’s history. Fraud losses in auto lending now run 21 times higher than losses in…
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