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BLACK BOOK USED VEHICLE RETENTION INDEX CLIMBS FOR SECOND-STRAIGHT MONTH ENTERING FINAL STRETCH OF 2017
LAWRENCEVILLE, GA (November 3, 2017) – Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and residual value forecast solutions, released its Used Vehicle Retention…
Dealer NewsFreebie Friday: Customer Experiences Drive Referrals
The biggest source of leads or lost business might be right under your nose. In this Freebie Friday quick tip, ELEAD1ONE partner Bill Wittenmyer shares why referrals are still the…
Dealer NewsHow to Spot a Process Breakdown
Have you ever suspected that a process is broken, but you’re not sure what to fix? Every dealer has experienced this at some point. Process breakdowns lead to problems that…
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