The Hidden & Deadly Side of Airbag Recalls
By now, everyone has heard of the fiasco that is the Takata airbag recall. With millions of vehicles…
Dealer News June 20Latest in: News
The End May Matter More than the Beginning
The business world – and the automotive industry – has started to see just how important customer experience…
Dealer News June 20
Portfolio Earns Tenth Straight Top Ranking in Annual Dealers’ Choice Awards
Portfolio, one of the nation’s leading reinsurance program managers for automotive dealers, has been voted for the tenth…
Dealer News June 20
Recommended Maintenance…The Important Role
So after working first as an advisor, then to a service manager, and then to a fixed operations…
Dealer News June 20
First Annual Digital Dealer Charity Auction Nets $10,000 to Benefit Local Make-A-Wish Chapter
Digital Dealer is proud to announce their first annual Digital Dealer charity auction netted a $10,000 donation to…
Dealer News June 19
The Costco Effect and Customer Loyalty
Costco has certainly built a loyal following over the years, even though it literally charges consumers for the…
Dealer News June 19
Sales Stalling Out? Time to Switch to the ‘Service’ Gear
The automotive industry has a problem. As a recent WardsAuto article notes, after several years of increased demand…
Dealer News June 19
3 Service KPIs to Review Every Thursday
For service managers, I have found that Thursday is a good day to do a trial close as…
Dealer News June 16
Witt’s Wise Words: Service Advisors [VIDEO]
ELEAD1ONE partner discusses why dealers might be missing the boat when it comes to Fixed Ops customer service…
Dealer News June 16
