Q

Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

Q

Latest in: News

Can OEMs Actually Not Renew a Dealer Agreement?

Don’t Fall For the Bluff Car manufacturers have made a habit in recent years of using the expiration…

Dealer News January 14

10 Essentials for Today’s Sales Call

The first suggestion I have is to mystery shop your competition. Most will start with “what’s your name…

Event News January 14

People and Processes: Creating a Synergy Between the Two

People (pee-puhl) noun 1)    Human beings 2) The followers or subordinates of a leader or manager   Processes…

Dealer News January 14

Do You Know Your Punishment?

The National Football League is fining players up to $50,000 for helmet to helmet hits. The government recently…

Dealer News January 14

Becoming a Web Centric Dealer

In today’s high-performing dealership, the web is the strategic center. What does it mean to be web-centric? It…

Dealer News January 14

Speaking the Customer’s Language

In a recent article, I presented the need for dealers to take a proactive approach to dealership reputation…

Dealer News January 14

The Benefits of a Strong Arbitration Provision

Our clients are always looking for ways to minimize legal fees and reduce the number of lawsuits. There…

Dealer News January 14

Ed’s Picks – Tools You Can Use From 2010 SEMA

Each November, some 100,000 plus aftermarket and new vehicle manufacturer personnel, gather to view the latest in parts,…

Dealer News January 14

Using Technology for the ‘Why’

One of my favorite dealer clients once said to me, “All I get is ‘What,’ stuff all day;…

Dealer News January 14