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Put on a Happy Face. Seriously.
Put on a Happy Face. Seriously., from The Wall Street Journal. It’s one of those days. You argue…
Dealer News May 5Hiring at Dealerships: Is HR Tech THAT Important?
Hiring at Dealerships: Is HR Tech THAT Important?, from Driving Sales. Whether you’re a dealership hiring manager or…
Dealer News May 5Success Begins in Your Mind
Success Begins in Your Mind, from NCM Institute. Most people who fail in business fail because they don’t…
Dealer News May 5April 21: The Day Your Website Disappeared
Pick up your iPhone or Android right now, pull up your web browser and search for your dealership…
Dealer News May 4Then, Now and in the Future
The guard has changed, so to speak, in our industry. As the new generation takes over from the…
Leadership May 4The Final Blow Against the Manufacturers’ Attack on Franchise Laws
On April 7, 2015, the United States Second Circuit Court of Appeals affirmed the trial court’s dismissal of…
Dealer News May 4CFPB Comes Out Swinging Against Arbitration in Releasing its Required Study
Arbitration and class action waiver clauses in retail installment sales contracts (“RISCs”) are important to dealers to help…
Leadership May 4I’m Ron Burgundy? 4 Ways to Avoid the Phone Script Trap
Talking with customers and prospects on the phone at a service center can sometimes wield some difficult situations…
Marketing May 4This Is Beautiful and You’re Messing It All Up
“The Internet killed my gross profit.” “The Internet made it so competitive we have to give away cars.”…
Dealer News May 4
