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Delivering On Your Promises Will Sell More Cars
One of the things dealers constantly have to battle with is the consumer trust factor. Historically, some auto…
Marketing July 135 Basic Steps that Help Create an Excellent Customer Service Experience
Over the last seven years I have had the opportunity to be exposed to some good and some…
Dealer News July 13Why OEM Marketing Mandates are a Great Thing for Dealers (at least those who do it right)
Stop the presses! The cow just jumped over the moon. Pigs are flying. Hell froze over. Who kidnapped…
Marketing July 9Implementing Price Increases
Over the years I have seen hundreds, if not thousands of shop owners do irreparable damage to their…
Dealer News July 9Is Your Dealership Ready for an Automated Data Management Solution?
Dealership data management systems collect and maintain mountains of data about your operation, your customers and your market.…
Dealer News July 9The Inbound Difference: How to Market When Your Price is Not the Lowest
It’s just not apples-to-apples any more. While you might sell the same shiny new F-150 as the joint…
Marketing July 9The Three Most Important Components of Dealer Website Chat
On the surface, one might think that website chat systems are very straightforward, that they’re all pretty much…
Dealer News July 9Why You Should Attend Conferences Like Digital Dealer
Yesterday, we attended the Digital Dealer Workshop in Chicago, IL. I’ll admit, I was a little skeptic on…
Dealer News July 9Dealership Marketing Spend: Too Much or Not Enough?
We have done extensive spend management work in the dealership space over the last 15 years. One of…
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