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Every Month Should Be a Record
While I was on a conference call with a dealer-client the other day, the Dealer Principal commented on…
Dealer News September 1Moving from the Physical to the Virtual Sales Space
In April, I attended the 8th Digital Dealer Conference and Exposition in Orlando. It’s a strong conference that’s…
Event News September 1So, You Can’t Find Technicians?
I was making a 20 group presentation not long ago and someone said to me, “We need technicians…
Dealer News September 1Kevin Frye, E-commerce Director, Jeff Wyler Automotive Family
The Jeff Wyler Automotive Family, one of the top 50 dealer groups, has been a mainstay in the…
Dealer News September 1
Brian Benstock, Paragon Honda and Acura
Paragon Honda and Acura in New York is a great family success story, says Vice President and Partner…
Dealer News September 1It Turns Out You Can Fix Stupid Part 1
I suspect like most of you have, I calculated that stupid wasn’t fixable — after all someone famous…
Dealer News August 22Living with Factory-based Ordering Systems
A little over four years ago we looked at the up and coming factory-based inventory management programs that…
Dealer News August 10Do you Have a BDC or a BCC?
BDC is one of the most incorrectly overused terms in the automotive retail environment. Far too often, the…
Dealer News August 1A Competitive Edge with Customer Service
Your customer service stinks! According to an extensive study by the DiJulius Group, 41% of you are guilty…
Dealer News August 1
