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Documentation is the New Negotiation
By now, almost everyone recognizes the importance of pricing vehicles competitively. Almost every shopper has checked the Internet…
Dealer News February 9So, You Think you Have Problems?
Sometimes we get so caught up in our own world we lose sight of what others in similar,…
Dealer News February 2Doing Business on the Dark Side
It’s no secret that automotive dealerships universally are dealing with shrinking customer counts in service and parts. Not…
Dealer News February 2How to Break Free from Mediocrity!
Mediocrity is a common business topic. We speak of having mediocre departments, leaders, employees and standards. But where…
Dealer News February 1Personal Identity Theft – Is your Dealership Covered?
The idea that a dealer may be held liable for personal identity theft began to come up about…
Dealer News February 1Protecting your Ad-sets: Part II
Back in 2005 I wrote an article on issues involved with protecting your valuable intellectual property, in particular…
Dealer News February 1Leadershift is the Fuel for Success
If your store doesn’t have it, better get it Coaching an individual by influencing his view of CRM…
Dealer News February 1Out with the Old – In with the New
As we start a new year, many of us will perform a system “year-end” for the prior year.…
Dealer News February 1Consumers Hold the Key to Continued Certified Pre-owned Sales Growth
By all accounts, as long as a supply of eligible vehicles is available, the growth in certified pre-owned…
Dealer News February 1
