Dealer OPS & Leadership
Growing Congressional Support of “Right to Repair Act”
BETHESDA, Md. -- Following the bipartisan introduction of the Motor Vehicle Owners' Right to Repair Act (HR 1449) into the 112th Congress, support of the pending legislation has reached 28 to date, according to Kathleen Schmatz, president and CEO of the Automotive...
Report: Availability of Accessories Influences Dealer Selection by 23%
ROCHESTER, Mich. -- Foresight Research, a Rochester, Michigan based market research firm specializing in automotive research, has released results of its syndicated 2011 Automotive Accessory Market Report. Foresight Research conducted 7,458 interviews with new car...
Quality, Value and Relationships: We Have a Problem!
Automotive manufacturers have been sending out customer satisfaction surveys to vehicle owners for decades. These “How did we do?” questionnaires fill thousands of mailboxes every day. After I bought my last SUV, I received three of them: one wanted to know about my...
Credit Acceptance Announces Second Quarter 2011 Earnings
Southfield, Michigan, -- Credit Acceptance Corporation announced consolidated net income of $44.8 million, or $1.72 per diluted share, for the three months ended June 30, 2011 compared to consolidated net income of $49.0 million, or $1.55 per diluted share, for the...
Porsche CPO Sales Total 5,137 in 2011
For the month of July 2011, Porsche's Approved Certified Pre-Owned vehicle sales were 779, compared to 573 last year. The year-to-date total was 5,137, compared to 4,369 last year.
NICB Names 10 Most Stolen Vehicles for 2010
DES PLAINES, Ill. -- The National Insurance Crime Bureau released Hot Wheels—its list of the 10 most stolen vehicles in the United States. The report examines vehicle theft data submitted by law enforcement to the National Crime Information Center (NCIC) and...
Edmunds.com: Japanese Brands Increased Incentive Spending by 24.5%
SANTA MONICA, Calif. — A surge in incentive spending by Japanese automakers last month may force U.S. car manufacturers to boost their own spending in the coming month, reports Edmunds.com, the premier online resource for automotive information. According to an...
Mercedes and BMW CPO Vehicle Sales Decline in July
Mercedes-Benz Certified Pre-Owned (MBCPO) program sold 5,895 vehicles in July 2011, a decrease of 14.7%. On a year-to-date basis, MBCPO sold 45,750 vehicles, a decrease of 5.1 % over the comparable period last year. BMW announced in July, sales of BMW used vehicles...
VW Credit, Inc. Chooses Wolters Kluwer Financial Services’ Automotive Retail Lease Contracts for All VW, Audi and Bentley Dealerships
VW Credit, Inc., the financial services arm of Volkswagen Group of America, has chosen Wolters Kluwer Financial Services as a preferred provider of motor vehicle lease contracts. Through this new relationship, VW Credit, Inc. will provide Wolters Kluwer Financial...
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