Informed.IQ has announced a strategic partnership with Suncoast Credit Union, Florida’s largest credit union, to streamline auto loan funding and improve dealer relations. The collaboration leverages the funding analyst platform VerifyIQ to accelerate funding processes and boost operational efficiency, marking a step toward modernizing auto finance with artificial intelligence.
The partnership focuses on achieving high-impact results with minimal disruption to existing systems. By implementing VerifyIQ, Suncoast has been able to process loans quicker, maximize team productivity, and enhance customer and dealer satisfaction.
“We wanted to scale without adding complexity,” said Carly Mullins, Vice President of Consumer Loan Fulfillment at Suncoast Credit Union. “With Informed, we’ve been able to boost our funding output, reduce turnaround time, and improve the dealer experience—all with minimal disruption to our existing systems.”
Low-Lift AI Integration
The VerifyIQ platform automates key tasks, reducing manual overhead and allowing Suncoast to process more loans per team member. This improved efficiency supports the credit union’s broader goal of increasing operational capacity without expanding its headcount. It has also been implemented seamlessly into existing workflows without requiring a huge technical overhaul.
With automations already active and dealer engagement tools on the horizon, the partnership is looking to show how artificial intelligence can reshape auto lending without needing a large upfront cost. The initiative also includes training Suncoast’s funding team to integrate the AI tools into their work, ensuring smarter, data-driven decision-making across all operations.
The collaboration has already seen success and has a chance to demonstrate how low-lift AI solutions can deliver outsized results, from reduced turnaround times to improved dealer satisfaction. It also reflects broader changes in the sector, as institutions like Suncoast adopt advanced technology to remain competitive and customer focused. Suncoast and Informed aim to refine their processes even further, with plans to explore additional AI-driven enhancements in the future.
“Suncoast wants to set the standard for practical, high-ROI AI adoption in credit unions,” said Justin Wickett, CEO at Informed. “This is what AI-enabled transformation should look like—focused, fast, and frictionless.”
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