Car Wars’ AI-powered service scheduling tool, Cari Scheduler, now integrates with Xtime, a widely used service management platform. The integration is designed to help dealerships simplify appointment scheduling and improve operational efficiency.
Cari Scheduler utilizes AI to manage service appointment calls, providing dealerships with a tool that operates 24/7. It’s ability to manage accurate and consistent bookings streamlines the process and frees up service advisors to focus on in-person service.
How Cari and Xtime Work Together
With the integration of Cari Scheduler and Xtime, the process of booking service appointments continues to be further streamlined. Appointments booked through Cari are automatically integrated into Xtime’s platform, ensuring schedules are continuously updated in real-time. This eliminates the need for manual data entry, reducing the potential for errors and maintaining operational consistency.
“Our goal is to help dealers operate more efficiently, and integrating Cari with Xtime makes scheduling easier than ever before,” Car Wars CEO Stephane Ferri said. “This integration was designed in response to requests from our clients who wanted to see Cari work seamlessly with Xtime. We’re proud to support their evolving needs by providing tools that save time, improve CSI scores, and ensure more customers are served without increasing staff workloads.”
Once an appointment is confirmed by Cari, the dealer’s customized Xtime workflows are automatically triggered. This means that the dealership’s existing service processes remain undisturbed, providing a hassle-free experience for both staff and customers.
Potential Benefits for Dealerships
The Cari-Xtime integration boasts several potential advantages for dealerships, including:
- Improved Efficiency: Automated scheduling minimizes the time spent handling appointment-related calls and reshuffling schedules.
- Error Reduction: Real-time updates and syncing prevent scheduling inaccuracies.
- Maximized Capacity: Service bays are more likely to remain full due to accurate appointment logs and a reduction in missed bookings.
- Enhanced Customer Satisfaction: Customers can rely on an error-free scheduling process, improving overall satisfaction with the dealership’s service.
- Optimized Staff Utilization: With routine scheduling tasks automated, staff can dedicate more time to customer engagement and addressing complex service needs.
The integration is immediately available to all dealerships using Car Wars Service and Xtime. To learn more about Cari Scheduler and its capabilities, visit Cars Wars.
