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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Latest in: Leadership

2026 Dealer Playbook 2026 Dealer Trends Auto Dealers auto supply chain data analytics dealer opportunities dealership marketing Sanjay Varnwal Spyne strategic advantage Tariffs

The 2026 Dealer Playbook: Turning Headwinds into Dealer Advantage

How Dealers Can Profit from Tariff Shocks and Supply Chain Shifts

News November 25
AI service calls customer trust Fixed Ops Communication Lois Burak Service Automation TraXtion

Fact Based, Not Fear Based: The Future of Fixed Ops Communication

Technology can streamline communication, but only good processes build trust. I was recently sitting in a service lounge…

News November 20
700Credit Auto Dealers automotive retail journey Compliance deal jacket Dealer Principals digital documentation digital retailing digitization F&I manager Federal Trade Commission Fraud Threats identity verification Ken Hill

The Paper Ghost in the Machine: The State of the Deal Jacket in Late 2025

As the automotive industry continues to look toward a fully digital retail future, an important, high-stakes process remains…

News November 18
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BDC Business Intelligence customer loyalty Fixed Operations Joseph Clementi missed parts call parts department Service Calls Traver Connect

Turn Missed Calls into Captured Revenue in 5 Steps

Have you ever measured the value of a missed call? In sales, everyone knows what it costs. A…

News November 17
AI Augmentation AI Communication AI-assisted CRM tools AI-driven feedback communication platforms CRM Customer Experience Damon Covey dealership management systems dealership operations digital transformation Improved Lead Management integrated tools Seamless Experience Streamlining Customer Interactions UCC

Shift Into High Gear: How AI is Streamlining Sales and Service Communications in Automotive Dealerships

With fierce competition in today’s automotive landscape, speed, responsiveness, and trust can make or break a sale. Prospective…

News November 10
continuous device health monitoring Dealership Security digital security system Insurance complications Jeremy White Operational disruption Pro-Vigil Reputation damage security downtime system reliability Uptime

Why Uptime Is the Most Critical Metric in Dealership Security

For the first time, the average price of a new car in the U.S. has hit $50,000 according…

News November 6
AI Customer Satisfaction data analytics data silos Drivers of Car Shopping Satisfaction J.D. Power J.D. Power 2025 U.S. Customer Service Index JD Power KBB Kelley Blue Book Leader's Guide to CX Trends in 2025 Nextiva Yaniv Masjedi

For Car Buyers, Customer Satisfaction isn’t Growing Fast Enough. Here’s the Solution

If only two-thirds of your customers feel satisfied with their experience, you have a long way to go.…

News October 27
actionable data AI-powered marketing insights Chuck Bratton Cox Automotive’s vAuto Live Market View CRM data analytics DMS FPT Americas Intelligence in Motion New-Vehicle Inventory

Meeting a Complex Auto Retail Market with Intelligence in Motion

New-vehicle inventory in the U.S. reached an unprecedented 73-day supply in August 2025, according to Cox Automotive’s vAuto…

News October 20
AI AI Recall Management Automotive AI BizzyCar dealership operations Dealership Recalls Recall recall management Ryan Maher

Smarter Recall Management with AI

How AI is helping dealerships streamline recall management, improve customer experience, and prevent service bottlenecks

News October 16
Car Dealership SEO Core Web Vitals David Boice mobile website Search Engine Optimization SEO Team Velocity Vehicle Detail Pages website speed

Why Dealership Website Speed Is the Silent Driver of Sales

In the automotive retail industry, speed is a crucial operational decision. Long before a customer submits a lead,…

News October 13
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Consumers Embrace AI Yet Rely on Dealerships for Final Purchase

CBT News | Automotive Industry | Dealership News
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Dealership Market on Track for Record Year in 2025

CBT News | Automotive Industry | Dealership News