For Car Buyers, Customer Satisfaction isn’t Growing Fast Enough. Here’s the Solution
If only two-thirds of your customers feel satisfied with their experience, you have a long way to go.…
News October 27Latest in: Leadership
Meeting a Complex Auto Retail Market with Intelligence in Motion
New-vehicle inventory in the U.S. reached an unprecedented 73-day supply in August 2025, according to Cox Automotive’s vAuto…
News October 20
Smarter Recall Management with AI
How AI is helping dealerships streamline recall management, improve customer experience, and prevent service bottlenecks
News October 16
Why Dealership Website Speed Is the Silent Driver of Sales
In the automotive retail industry, speed is a crucial operational decision. Long before a customer submits a lead,…
News October 13
Beyond the Lot: Proactive Strategies to Combat Hidden Inventory Risk
The rhythm of an auto dealership is a constant, energetic hum. Sales teams work the showroom floor, service…
News October 8
Predictive Operations: The Shift Dealers Can’t Afford to Miss
For years, dealership success has hinged on responsiveness. When inventory shifts, when incentives change, when a customer walks…
News October 7
The Ultimate Guide to Modern Auto Dealership Security
Auto dealers and their stock of high-value vehicles face a constant threat from car criminals. But the risk…
News October 6
Navigating the AI Minefield: What Dealers Need to Know
Car dealers have always faced pressure to sell more vehicles, serve customers faster, and build long-term loyalty while…
News October 1
The Future of Auto Dealership Customer Service
How AI Is Rewriting the Automotive Customer Journey
News September 30
Building Stealth Momentum in Dealership Service: Core Process Identification and Fixed Ops Leadership
“Moving from your shop running you, to having your team run your shop is achievable through the business…
News September 29
