affordability Customer Expectations customer trust Dealership Transparency Dealership Trust First Time Buyers Gen Z Car Buyers Jerry Kopets River City Motors Used Car Market
The used car market in 2026 is being reshaped by a buyer most dealerships aren’t built to serve:…
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April 23
Agentic AI AI Auto Finance AI implementation Auto Finance Data Governance Data Transparency digital finance Gaurav Dogra Human-Centric Strategic Framework human-in-the-loop lending lifecycle Operational Clarity operational infrastructure regulatory compliance Traceability Wolters Kluwer
As the auto finance industry reaches the end of Q1 2026, the digital lending environment has shifted from…
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April 14
Auto Hauler Exchange dealership fraud Dealership Logistics Double-Brokering FMCSA Invoice Manipulation Phantom Carriers Vehicle transportation Vehicle Transportation Fraud
Every dealership moves vehicles. Whether it’s pulling inventory from auction, transferring units between rooftops, or shipping a sold…
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April 10
Cindy Mielke Customer Feedback Customer Incentives Customer Satisfaction Data-Driven Feedback Dealership survey Survey Participation Tango
Running an auto dealership requires paying attention to a lot of different operational components. Chances are you’re dealing…
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April 8
AI AI efficiency AI service lane AI workflows Automotive AI BDC CDK dealership operations Leigh Ann Conver Service Scheduling
Artificial intelligence is shifting from experimentation to everyday utility inside dealerships. Instead of sitting at the edges of…
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April 6
AI ai chatbot AI Sales Agent Car Buyer Journey Improving Website Conversions Kaizad Hansotia Swirl
The automotive industry has been using chatbots on dealer websites for nearly a decade. They solved the first…
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April 3
AI Video AI-powered video automation Dealership AI Jens-Peter Sjöberg NADA Phyron
Reflections from NADA 2026
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April 1
AI Investment Automotive AI Chrysler/Stellantis digital transformation Goodyear Mamatha Chamarthi Measurable Impact Merilee Kern P&L Scaling AI
Mamatha Chamarthi, Former Goodyear Digital Transformation Leader and Chief Software Business Growth Officer turned startup CEO, on closing…
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March 31
ai fleet manager commercial fleet operators David Prusinski Extensible AI Framework Fleet Management fragmentation OEMs Operational Efficiency Telematics Tier One suppliers Unified Vehicle Intelligence Platform VMS VMS.ai
The automotive industry has entered a new competitive era. It is no longer enough to produce reliable vehicles…
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March 30
Automotive Retail Benzel-Busch Mercedes-Benz Carlos Gerde Dave Rogers David Cerqueira Dealership Leadership Drew Pearlman Gateway Kia Lois Burak Piazza Auto Group Simon Sinek TraXtion
From a teenager sweeping floors at his father’s dealership to a fixed operations leader building a culture of…
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March 25