The Missing Metric in Used Car Dealerships: Why Vehicle-to-Market Time Deserves More Attention
Ask a dealer about what slows down their used-car operations, and there’s one thing that stands out: everyone…
News September 25Latest in: Leadership
Before the First Repair Order: Build an EV Service-readiness Map
Electric vehicles are no longer a distant service-lane issue. The International Energy Agency expects 23 million electric cars…
News September 23
Automotive AI Agent Platforms: How Dealerships and Automakers Are Putting AI to Work in 2026
Walk into almost any dealership’s back office today and you’ll hear the same complaint: leads come in faster…
News September 16
The Chinese Auto Fight Isn’t a Washington Story. It’s a Franchise Story.
My sales managers are already hearing questions from customers about Chinese EVs: Are they coming here? Should I…
News September 15
5 Things That Help Dealer Families Work Well Together
What’s the difference between family-owned auto dealerships in which the family works effectively and harmoniously and those in…
News September 9
For Many Consumers, EVs Feel Out of Reach. Automakers Can Change That.
Inflation is testing the limits of vehicle affordability for automotive buyers. Findings from Escalent’s EVForward®, the largest study…
News September 8
The Fallacy of Stable Auto Depreciation
A recent report by Black Book projects that 2026 used-vehicle depreciation will stabilize at 11.9%. For dealers adjusted…
News September 4
AI Without Change Management Is Just Software
Leading dealers unlock AI ROI by building new processes, so their people and their AI work together to…
News September 2
From One-by-One to One-to-Many: How AI Is Transforming Vehicle Merchandising
Dealers have more inventory data available to them than ever before, but turning that information into compelling, consistent…
News September 1
Your Shoppers Evolved. Your Chat Tool Didn’t.
Pull up your dealership’s monthly tech bill. Somewhere on that list is a chat tool. If you’re like…
News August 31
