5 Things That Help Dealer Families Work Well Together
What’s the difference between family-owned auto dealerships in which the family works effectively and harmoniously and those in…
News September 9Latest in: Leadership
For Many Consumers, EVs Feel Out of Reach. Automakers Can Change That.
Inflation is testing the limits of vehicle affordability for automotive buyers. Findings from Escalent’s EVForward®, the largest study…
News September 8
The Fallacy of Stable Auto Depreciation
A recent report by Black Book projects that 2026 used-vehicle depreciation will stabilize at 11.9%. For dealers adjusted…
News September 4
AI Without Change Management Is Just Software
Leading dealers unlock AI ROI by building new processes, so their people and their AI work together to…
News September 2
From One-by-One to One-to-Many: How AI Is Transforming Vehicle Merchandising
Dealers have more inventory data available to them than ever before, but turning that information into compelling, consistent…
News September 1
Your Shoppers Evolved. Your Chat Tool Didn’t.
Pull up your dealership’s monthly tech bill. Somewhere on that list is a chat tool. If you’re like…
News August 31
The Windshield Is No Longer Just Glass
Why dealerships should consider preservation before replacement becomes necessary
News August 27
The Digital Dealership Doesn’t End at the Showroom Door
The modern car dealership is one of the most technology-driven retail environments in the world. Customers can search…
News August 26
The Sales Recovery Is Real. The Inventory Problem Is Too.
The automotive industry got some welcome news in the second quarter of 2026. New vehicle sales rebounded 14%…
News August 24
The Three Windows of Protection: Why Buyers Hesitate
A customer says: “I need to think about it.” You’ve answered the questions. You’ve shown the vehicle. The…
News August 20
