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Latest in: Leadership

AI-driven personalization Customer Experience Dealer eProcess Dealership Leadership Dealership Trends dealership website performance Dealership Websites Digital Dealer 2025 Review Joe Gillespie

Looking Back at 2025: The Shift Toward Smarter, More Personal Dealer Websites

As we close out 2025, I’m taking the time to reflect on the automotive industry’s evolution this past…

News December 30
Customer Experience Digital Dealer 2025 Review digital retailing Sanjay Varnwal Spyne Tariffs Used Cars

Reflecting on 2025: Resetting the Future of Car Dealerships and Automotive Retail

When I look back at 2025, I don’t think of it as a “market story” first. I think…

News December 29
AI AI data AI Posers AI providers ChatGPT dealership-trained intelligence Lance Schafer Lotlinx VIN-level market dynamics

The Truth About AI Posers: Is Your ‘Intelligent’ Tool Helping You Sell or Just Chat?

The automotive industry is buzzing. Everywhere you look—from vendor booths at NADA to your LinkedIn feed—it seems like…

News December 23
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AI AI automation Chris Vazquez Dealership Automation Dealership Efficiency service department Toma

Smart Service Automation: Boost Efficiency Without Compromising the Customer Experience

Your service department is the lifeblood of your dealership but keeping up with growing service demand while delivering…

News December 22
Adam Crowell Compliance Comprehensive Compliance Framework data breach Data Security dealership Accountability Dealership Security KPA Risk Management

How Dealers Can Protect Data and Build a Culture of Compliance

Sometimes it takes an epiphany moment to understand the gravity of a threat. That was certainly the case…

News December 17
2026 Dealer Trends Auto Lending Carleton CFPB Compliance Trends data privacy Electronic Lien Provisions Regulatory Compliance Review Sarah Milovich state auto finance laws

Regulatory Compliance Review: Getting Your House in Order for 2026

As the lending industry looks toward the new year, it’s an important time to review compliance infrastructure and…

News December 16
Bulk scanning Digital document management systems digital transformation digitization Document management DocuWare Intelligent Document Processing SBX

From Paper to Performance: How Bulk Scanning Future‑proofs Dealerships

For decades, the automotive industry has thrived on relationships, trust, and the ability to deliver seamless customer experiences.…

News December 15
Adila Adeel AI tools Customer Engagement Lead Management Optimizing Inventory Predictive Maintenance Transformative Technology

How AI Tools Are Transforming Automotive Dealerships in 2025

The automotive industry is undergoing a rapid transformation, and artificial intelligence (AI) is at the forefront of this…

News December 10
Advanced Data Insights AI tools Chanchal Sharma CRM Dealer Management System Dealer Operations network infrastructure Seene Digital

How Advanced Data Insights Can Revolutionize Dealer Operations

Every auto dealer is quickly becoming a digital business in response to the drive from leaders to access…

News December 3
2026 Dealer Trends affordability AI Shopping Assistants AI tools algorithms Connected Data Cox Automotive Dealership Leadership digital commerce omnichannel Paulo da Silva Transparency

2026: When Your Next Customer Is an Algorithm (And Why That’s an Opportunity)

In 2026 and beyond, auto dealers will navigate a rapidly evolving landscape shaped by three converging forces: AI-powered…

News December 2