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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Latest in: Leadership

Automotive Sales customer defection Customer Engagement customer journey Customer Satisfaction Digital Experience Eric DeMont Lead Generation Leads Sales Process Breakdowns Urban Science

Uncovering the Hidden Leaks Behind Lost Automotive Sales

Even the highest-performing sales teams can’t close every deal. Auto buyers routinely cross-shop dealerships, and affordability concerns continue…

News March 17
Agentic AI AI adoption AI Agents AI Augmentation AI Lead Generation Auto Dealership AI Auto Retail AI Back Office Baker Tilly Automotive and Dealer Services Geo-targeted marketing Lead Management Lewis Fisher predictive lead generation

From Leads to Keys: How AI Is Modernizing Auto Retail

Could AI make negotiating a car sale as outdated as paper contracts? How soon will dealership sales models…

News March 16
AI AI adoption Auto Dealership AI automated workflows Centralizing communication Chris Vazquez Data Integrity dealership operations omnichannel Toma

The Infrastructure Behind Dealership AI Is Changing

As AI adoption matures inside dealerships, three shifts are starting to matter more: how real-world activity is captured,…

News March 10
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AI-driven customer lifecycle management Auto Dealership AI Centralizing communication customer journey customer lifecycle David Marod fragmentation Fragmented Systems Improved Lead Management omnichannel engagement Silent Partner LLC

Fragmented Lead Follow-up is Quietly Undermining Dealership Growth

The automotive retail industry doesn’t have a lead problem. It has a follow-up problem. Dealers are spending more…

News March 9
CarEdge Ford Ford Expedition Ford F-150 Ford F-250 Super Duty Ford Maverick Ford Recalls Justin Fischer Lincoln Navigator NHTSA recall management recalls

Ford Recall Signals Operational and Retail Impact for Dealers

Just weeks after Ford awarded company-wide bonuses at 130 percent for quality improvements, with CEO Jim Farley touting…

News March 5
3PLs car shipping cross-country car shipping Dealership Logistics sourcing inventory Vehicle shipment Vehicle transportation

Smart Vehicle Shipping Strategies Are Critical for Profitability

For much of the automotive industry’s history, vehicle transportation has been considered an important background function, simply treated…

News March 4
Brad Parker Buy Center Dealership Inventory dealership operations DealNow Inventory Acquisition inventory strategy vehicle acquisition vehicle margins

The Margin Revolution: Why 2026 is the Year Dealers Must Take It to the Streets

For the modern automotive executive, the view from the dealer principal’s office has shifted dramatically over the last…

News March 2
AI models AI SEO AI-generated images Generative Engine Optimization GEO IMAGIN.studio Martijn Versteegen SEO

Is SEO Dead? Welcome to the Era of GEO

The automotive industry is rushing to experiment with generative AI. But in that rush, many businesses are exposing…

News February 24
2026 Dealer Trends AI automation CSI Customer Experience customer retention Fixed Operations Hybrid Scheduling John Traver Service retention Service Scheduling Traver Connect

Service Retention, CX, and Team Growth: Opportunities 2026 Offers Dealers

Looking back at 2025, plenty has changed—but one thing hasn’t: the ongoing challenge of service retention. Like other…

News February 13
2026 AI Trends 2026 Dealer Trends Advanced Data Insights AI CRM BDC Connected Data Cox Automotive CRM Strategy customer data Customer Data Platform Jade Terreberry John Lavretta Operational Efficiency

Selling Smarter: Why Your CRM Strategy Should Be Redefined for 2026

As we step into 2026, the market is shifting. Growth will no longer come from selling more cars.…

News February 3
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Questions for Dealers Choosing Tech

Automotive News | Car, EV & Dealership News - Automotive News
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Amazon Autos Partners with Dealers for Unique Car Shopping

Automotive News | Car, EV & Dealership News - Automotive News