Why the Lump Sum Auto Protection Model Is Under Pressure and What Dealers Should Be Doing About It Now
It happened to software. Then music. Then television, fitness, meal delivery, and eventually to automobile ownership itself. The…
News July 9Latest in: Leadership
F&I Fraud Starts Before the Paperwork Is Done
Every dealer knows the feeling. The credit application looks clean. The payoff checks out. Everything on paper points…
News July 7
Flawed Dealer Process Is Threatening Today’s Vehicle Acquisition Strategy
Across dealer roundtables and 20 groups, a quiet but persistent frustration has taken hold. Dealers who have been…
News June 25
Credit Unions Can Help Dealers Win the Middle Market
The auto market is splitting. On one side, affluent buyers continue to purchase vehicles despite higher prices and…
News June 24
Fixed Ops is the Opportunity Dealers Can’t Afford to Miss
For a long time, fixed ops was treated like the back half of the dealership. That mindset does…
News June 23
The Hidden Cost of No-Shows (and How Better Pre-Visit Communication Fixes It)
Dealerships don’t have a “simple” no-show problem. Operationally, they have a frustrating continuity problem. A customer could book…
News June 22
The Automotive Industry Rebirth: Why 2026 Will Define the Next Generation of Dealerships
The automotive industry is entering one of the most important turning points in modern retail history. Over the…
News June 17
AI Won’t Replace Your Staff. It Will Replace Your Vendors.
The one role that pays for itself in ninety days.
News June 16
Your Buyer Made Up Their Mind at 10:47 PM. Were You There?
At 10:47 PM, a buyer is sitting on the couch after dinner. The house is quiet. The laptop…
News June 15
Why Today’s White Label Providers Are Driving the Automotive Industry’s Biggest Operational Decisions
Think about the last time you filed a roadside claim through your insurer. Or watched a customer walk…
News June 10
