AEO AI-Ready Websites Car Dealership SEO Dealer eProcess dealership website performance Dealership Websites Sam Vukas schema markup SEO Smart URLs website speed
Car shoppers are searching for vehicles in a fundamentally new way. Now, long before they land on a…
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May 5
CRM customer identity data fragmentation David Boice digital retailing DMS Integrated Call Tracking Integrated context marketing funnel Phone Leads Team Velocity
Phone calls convert better than most digital lead sources, yet a significant number of dealership calls still go…
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May 4
after-sales service reception Customer Experience customer loyalty Fixed Operations Fixed Ops Fixed Ops Communication Lois Burak Service Defection service lane Service loyalty TraXtion
Service loyalty is becoming less predictable. RO counts might look steady on paper. Parts and labor rates have…
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April 29
AI-enabled remote video monitoring Car Security Cybersecurity Dealership Security Economic Uncertainty Jeremy White Pro-Vigil Proactive Security Risk Management RVM
An uncertain economy leaves many dealers trying to avoid unexpected expenses and protect margins. But a line item…
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April 28
affordability Customer Expectations customer trust Dealership Transparency Dealership Trust First Time Buyers Gen Z Car Buyers Jerry Kopets River City Motors Used Car Market
The used car market in 2026 is being reshaped by a buyer most dealerships aren’t built to serve:…
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April 23
Agentic AI AI Auto Finance AI implementation Auto Finance Data Governance Data Transparency digital finance Gaurav Dogra Human-Centric Strategic Framework human-in-the-loop lending lifecycle Operational Clarity operational infrastructure regulatory compliance Traceability Wolters Kluwer
As the auto finance industry reaches the end of Q1 2026, the digital lending environment has shifted from…
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April 14
Auto Hauler Exchange dealership fraud Dealership Logistics Double-Brokering FMCSA Invoice Manipulation Phantom Carriers Vehicle transportation Vehicle Transportation Fraud
Every dealership moves vehicles. Whether it’s pulling inventory from auction, transferring units between rooftops, or shipping a sold…
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April 10
Cindy Mielke Customer Feedback Customer Incentives Customer Satisfaction Data-Driven Feedback Dealership survey Survey Participation Tango
Running an auto dealership requires paying attention to a lot of different operational components. Chances are you’re dealing…
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April 8
AI AI efficiency AI service lane AI workflows Automotive AI BDC CDK dealership operations Leigh Ann Conver Service Scheduling
Artificial intelligence is shifting from experimentation to everyday utility inside dealerships. Instead of sitting at the edges of…
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April 6
AI ai chatbot AI Sales Agent Car Buyer Journey Improving Website Conversions Kaizad Hansotia Swirl
The automotive industry has been using chatbots on dealer websites for nearly a decade. They solved the first…
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April 3