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Latest in: Dealer News

Acquiring Cars Through the Service Lane Auto Dealership Cox Automotive Cox Automotive Service Industry Study customer loyalty Customer Satisfaction Fixed Operations service lane

Dealerships Lose 12% of Service Visits Since 2018, Cox Automotive Study Finds

A new study from Cox Automotive revealed a concerning trend for dealership fixed operations: despite a growing number…

News November 14
Audi BMW Domestic Automakers Ford Foreign Automakers General Motors Mercedes-Benz President Donald Trump Tariff Response Tariffs Volkswagen
May Inventory Sales Cox Automotive

EU Prepares New Plan to Implement U.S. Trade Agreement: Tariff Tracker

President Donald Trump’s 25% tariff on all cars imported to the United States has sent ripples through the…

News November 14
Charlotte North Carolina Christopher Chung Josh Stein Mecklenburg County New Corporate Office Scott Keogh Scout Motors Volkswagen

Scout Motors to Establish Corporate Headquarters in Charlotte, NC

Scout Motors announced it will establish its new corporate headquarters in Charlotte, North Carolina. The company plans to…

News November 14
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Cox Automotive Manheim Manheim Used Vehicle Value Index Seasonal Pricing used vehicle inventory used vehicle prices wholesale used-vehicle prices

Wholesale Used Vehicle Prices See Seasonal Drop

The wholesale used vehicle market experienced a notable cooling in October, a trend that aligns with typical seasonal…

News November 13
CEO Company Values Conversational AI Agent Digital Dealer Spotlight interview Lauren Donalson Leadership Style Mentorship PureCars PureCars Goals Spotlight Interview

Digital Dealer Spotlight: Interview with Lauren Donalson, CEO of PureCars

digitaldealer.com recently had the pleasure of interviewing Lauren Donalson, CEO of PureCars. Donalson was promoted to CEO in…

News November 11
Auto Dealership CDK 2025 Dealership Workplace Study Dealership compensation Dealership Employees Dealership Job Satisfaction Economic Uncertainty employee satisfaction Gen X Gen Z Generational Divide Millennials

Dealership Job Satisfaction is High, Even as Stress About Economic Uncertainly Looms

The automotive retail landscape is no stranger to change. Every year brings some level of the unknown to…

News November 10
Buyer Behavior Edmunds EV Leasing EV market EVs

EV Market Trying to Find Its Footing After Incentive Expiration: Edmunds

The electric vehicle market experienced a dramatic shift in October, entering what Edmunds analysts are calling a “reset…

News November 7
Auto Claims Satisfaction auto insurance Auto insurance claims Customer Satisfaction Erie Insurance Gen Z Higher Deductibles J.D. Power J.D. Power 2025 U.S. Auto Claims Satisfaction Study Repair Complexity Total Losses

Auto Claims Satisfaction Stagnate Due to High Costs

After what felt like years of insurance rate increases, the state of auto insurance has finally started to…

News November 6
AI AI adoption AI Marketing AI Readiness in Auto Retail Study AI Roadmap Artificial Intelligence Auto Dealership AI Car dealership Cox Automotive

Dealers are Embracing AI, Now They Want it to Actually Work

Artificial intelligence is no longer a futuristic concept in auto retail; it’s a present-day reality that is reshaping…

News November 4
2025 Car Dealership Performance Auto Dealership Fixed Operations light-duty trucks NADA NADA Mid-Year 2025 report National Automobile Dealers Association used vehicles

Dealerships Still Thriving Even Amid a Turbulent Year: NADA

The first half of 2025 was a period of significant uncertainty for America’s franchised auto dealerships. After entering…

News November 3