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Latest in: Dealer News

business news Convergence CRM Customer Engagement customer outreach Jim Daly Personalization personalized text

Convergence Expands Nationwide to Help Dealers Boost Sales and Service with Personalized Messaging

We live in an increasingly digital age. Auto dealerships, long built on face-to-face communication in the show room,…

News November 21
Audi BMW Domestic Automakers Ford Foreign Automakers General Motors Mercedes-Benz President Donald Trump Tariff Response Tariffs Volkswagen
May Inventory Sales Cox Automotive

Supreme Court Tariff Case Could Cost Auto Industry $1.8 Billion: Tariff Tracker

President Donald Trump’s 25% tariff on all cars imported to the United States has sent ripples through the…

News November 20
2025 Dealership Facility Consistency Study Alfa Romeo brand identity Chevrolet Dealership Facility Consistency Dealership Study Eric O’Hagan Fiat Ford Honda Lucid Pied Piper Polestar Tesla

Chevrolet Dealerships Ranked Most Consistent in AI Study

In a first-of-its-kind study leveraging artificial intelligence and computer vision, Chevrolet has been ranked number one for dealership…

News November 20
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ATP Cox Automotive Erin Keating KBB Kelley Blue Book MSRP New Vehicle Affordability new vehicle price New-vehicle sales

New-Vehicle Prices Dip in October as EV Sales Plummet

The average price paid for a new vehicle in the U.S. saw a slight decline in October, pulling…

News November 18
Amazon Autos Certified pre-owned vehicles CPO Fan Jin Ford Ford Blue Advantage Ford Dealers Robert Kaffl

Ford Partners with Amazon Autos to Offer Certified Pre-Owned Vehicles Online

Customers can now browse, finance, and purchase Ford Blue Advantage certified pre-owned vehicles from participating Ford dealers on…

News November 17
Acquiring Cars Through the Service Lane Auto Dealership Cox Automotive Cox Automotive Service Industry Study customer loyalty Customer Satisfaction Fixed Operations service lane

Dealerships Lose 12% of Service Visits Since 2018, Cox Automotive Study Finds

A new study from Cox Automotive revealed a concerning trend for dealership fixed operations: despite a growing number…

News November 14
Charlotte North Carolina Christopher Chung Josh Stein Mecklenburg County New Corporate Office Scott Keogh Scout Motors Volkswagen

Scout Motors to Establish Corporate Headquarters in Charlotte, NC

Scout Motors announced it will establish its new corporate headquarters in Charlotte, North Carolina. The company plans to…

News November 14
Cox Automotive Manheim Manheim Used Vehicle Value Index Seasonal Pricing used vehicle inventory used vehicle prices wholesale used-vehicle prices

Wholesale Used Vehicle Prices See Seasonal Drop

The wholesale used vehicle market experienced a notable cooling in October, a trend that aligns with typical seasonal…

News November 13
CEO Company Values Conversational AI Agent Digital Dealer Spotlight interview Lauren Donalson Leadership Style Mentorship PureCars PureCars Goals Spotlight Interview

Digital Dealer Spotlight: Interview with Lauren Donalson, CEO of PureCars

digitaldealer.com recently had the pleasure of interviewing Lauren Donalson, CEO of PureCars. Donalson was promoted to CEO in…

News November 11
Auto Dealership CDK 2025 Dealership Workplace Study Dealership compensation Dealership Employees Dealership Job Satisfaction Economic Uncertainty employee satisfaction Gen X Gen Z Generational Divide Millennials

Dealership Job Satisfaction is High, Even as Stress About Economic Uncertainly Looms

The automotive retail landscape is no stranger to change. Every year brings some level of the unknown to…

News November 10
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Carvana Enters New-Car Market with San Diego Acquisition

CBT News | Automotive Industry | Dealership News
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Detroit Automaker CEOs Summoned to Testify Before Congress

CBT News | Automotive Industry | Dealership News
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Jeremy Stephens on Scaling Bozard Ford Lincoln's Mobile Service

CBT News | Automotive Industry | Dealership News