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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Latest in: Leadership

Auto Hauler Exchange dealership fraud Dealership Logistics Double-Brokering FMCSA Invoice Manipulation Phantom Carriers Vehicle transportation Vehicle Transportation Fraud

How Dealers Can Identify Fraud in Their Vehicle Transportation Process

Every dealership moves vehicles. Whether it’s pulling inventory from auction, transferring units between rooftops, or shipping a sold…

News April 10
Cindy Mielke Customer Feedback Customer Incentives Customer Satisfaction Data-Driven Feedback Dealership survey Survey Participation Tango

Getting More Accurate Customer Feedback Without Rising Costs

Running an auto dealership requires paying attention to a lot of different operational components. Chances are you’re dealing…

News April 8
AI AI efficiency AI service lane AI workflows Automotive AI BDC CDK dealership operations Leigh Ann Conver Service Scheduling

Where AI Is Delivering Real Value in Dealership Operations

Artificial intelligence is shifting from experimentation to everyday utility inside dealerships. Instead of sitting at the edges of…

News April 6
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AI ai chatbot AI Sales Agent Car Buyer Journey Improving Website Conversions Kaizad Hansotia Swirl

AI Chatbot vs AI Sales Agent: What Dealers Actually Need to Know in 2026

The automotive industry has been using chatbots on dealer websites for nearly a decade. They solved the first…

News April 3
AI Video AI-powered video automation Dealership AI Jens-Peter Sjöberg NADA Phyron

Competition is Coming—And That’s Exactly What the Market needs

Reflections from NADA 2026

News April 1
AI Investment Automotive AI Chrysler/Stellantis digital transformation Goodyear Mamatha Chamarthi Measurable Impact Merilee Kern P&L Scaling AI

Your Automotive AI Investment Probably Isn’t Paying Off. Here is How to Fix It.

Mamatha Chamarthi, Former Goodyear Digital Transformation Leader and Chief Software Business Growth Officer turned startup CEO, on closing…

News March 31
ai fleet manager commercial fleet operators David Prusinski Extensible AI Framework Fleet Management fragmentation OEMs Operational Efficiency Telematics Tier One suppliers Unified Vehicle Intelligence Platform VMS VMS.ai

From Fragmented to Future-Ready: The Case for a Unified Vehicle Intelligence Platform in 2026

The automotive industry has entered a new competitive era. It is no longer enough to produce reliable vehicles…

News March 30
Automotive Retail Benzel-Busch Mercedes-Benz Carlos Gerde Dave Rogers David Cerqueira Dealership Leadership Drew Pearlman Gateway Kia Lois Burak Piazza Auto Group Simon Sinek TraXtion

Relevance, Leadership, and the Generations Shaping Automotive Retail

From a teenager sweeping floors at his father’s dealership to a fixed operations leader building a culture of…

News March 25
dealership succession Dennis Thornhill estate planning Family succession planning Ownership structures Pinnacle Mergers and Acquisitions strategic alignment strategic transition Succession Plan

Succession Done Right: Protecting Value and Securing Your Dealership’s Future

For many dealership owners, succession is not a question of if but when. Too often, though, planning begins…

News March 24
AI AI-Powered Video Monitoring Data-Driven Decision Making dealership cameras Dealership Fixed Ops Dealership Security Fixed Operations Operational intelligence Service Drive Lane

AI and Video-Powered Operational Intelligence: The Next Evolution of Dealership Performance

For decades, cameras in automotive dealerships were little more than a necessary evil – a grudge purchase made…

News March 18