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Dealer Ops & Leadership
Avoiding Supply Chain Disruptions in Auto Retail: Lessons from 2025
Before 2025 had even begun, it was dubbed an “uncertain” year for automotive supply chains. Economic and political shifts loomed, leaving many automotive suppliers, manufacturers, and dealers wary of possible supply chain disruptions. It’s said
Jun 10, 2025
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Dealer Ops & Leadership
How Dealerships Are Scaling Revenue with Mobile Service
Mobile service isn’t just gaining traction; it’s now a proven, scalable way for dealerships to grow. Once considered a nice-to-have, it has become a smart, strategic necessity. Today’s customers expect speed and convenience. At the same time, d
Jun 9, 2025
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Dealer Ops & Leadership
Is Your Chatbot Helping You Manage Risk Effectively?
It has been widely documented that AI is changing the face of lending, but now new details are emerging of just how vast and far-reaching this evolution is. Today, there are specific steps AI is taking in the overall risk management and customer expe
Jun 5, 2025
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Dealer Ops & Leadership
Fragmented Technology Systems Frustrate Auto Dealers, Leading to Lost Time and Revenue
Today’s auto dealers face a myriad of frustrations, challenges, and obstacles, particularly tied to lengthy transaction times for car shoppers. The efficiency of these transactions is paramount, especially in light of current tariffs that pose a si
Jun 3, 2025
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Dealer Ops & Leadership
From Margins to Mobility: Why Auto Dealers Must Rethink Fleet Service for the Connected and Electric Age
U.S. auto retailers have had a longstanding relationship with local commercial and business fleet customers, especially in the servicing of vehicles in the fleet. Rapidly changing updates to connected vehicle data is offering an opportunity for retai
Jun 2, 2025
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Dealer Ops & Leadership
Key Takeaways from the Q1 2025 Automotive Market Report
The first quarter of 2025 opened with a mix of optimism and uncertainty for the automotive industry. While March delivered a sharp 19 percent rebound in new vehicle sales — largely driven by consumers rushing to purchase ahead of tariff price adjus
May 28, 2025
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Dealer Ops & Leadership
Don’t Settle for Automatic Warranty Labor Rate Increases: A Smarter, More Profitable Alternative
As inflation impacts every corner of the retail automotive industry, many manufacturers continue to offer dealers CPI-based programs to automatically increase their warranty labor reimbursement rates each year. At first glance, these CPI (Consumer Pr
May 27, 2025
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Dealer Ops & Leadership
The REAL ID Deadline: Challenges Auto Dealers May Still Face Verifying Identities
The May 7, 2025, enforcement of the REAL ID Act marks a new moment for identity verification in the U.S., and auto dealerships are squarely in the crosshairs. As the federal government now requires all Americans over 18 to present a REAL ID-compliant
May 21, 2025
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Dealer Ops & Leadership
Tariffs Are Hitting More Than Your Margins — Here’s Where You’re Most at Risk
Auto dealers understand the economic hit of tariffs — rising costs, inventory delays, shrinking margins. But what often goes overlooked is how external instability quietly chips away at internal culture, employee confidence, and even long-te
May 19, 2025