Your Ad Dollar and Your Sold VIN Have Never Been Introduced
Take one customer. She bought a vehicle last Thursday. Ask around the building where she came from and…
News October 6Latest in: Leadership
Dealers Don’t Have an Inventory Problem. They Have a Decision Problem.
The past several years reshaped the economics of automotive retail, creating operating conditions that were never likely to…
News October 5
The Same Analytics Divide Reshaping Sports Is Now Reshaping Vehicle Acquisition
As the sports calendar moves into its most crowded stretch of the year, with the MLB postseason opening…
News October 2
The Missing Metric in Used Car Dealerships: Why Vehicle-to-Market Time Deserves More Attention
Ask a dealer about what slows down their used-car operations, and there’s one thing that stands out: everyone…
News September 25
Before the First Repair Order: Build an EV Service-readiness Map
Electric vehicles are no longer a distant service-lane issue. The International Energy Agency expects 23 million electric cars…
News September 23
Automotive AI Agent Platforms: How Dealerships and Automakers Are Putting AI to Work in 2026
Walk into almost any dealership’s back office today and you’ll hear the same complaint: leads come in faster…
News September 16
The Chinese Auto Fight Isn’t a Washington Story. It’s a Franchise Story.
My sales managers are already hearing questions from customers about Chinese EVs: Are they coming here? Should I…
News September 15
5 Things That Help Dealer Families Work Well Together
What’s the difference between family-owned auto dealerships in which the family works effectively and harmoniously and those in…
News September 9
For Many Consumers, EVs Feel Out of Reach. Automakers Can Change That.
Inflation is testing the limits of vehicle affordability for automotive buyers. Findings from Escalent’s EVForward®, the largest study…
News September 8
The Fallacy of Stable Auto Depreciation
A recent report by Black Book projects that 2026 used-vehicle depreciation will stabilize at 11.9%. For dealers adjusted…
News September 4
