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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Latest in: Leadership

AI Call Analysis AI Communication Automotive AI call management system Raymond J. Pasquale Unified Office

AI in Automotive: How to Turn Your Dealership’s Phone System into a Revenue Engine

In an era of digital advertising, auto dealerships have become proficient at driving traffic to their digital front…

News January 7
2025 Dealership Trends 2026 Dealer Trends auto tariffs CBIZ Consumer Confidence Digital Dealer 2025 Review Economic Challenges Jane Saxon

2025 Recap: Key Trends and Takeaways for Auto Dealerships

The automotive retail industry is constantly evolving, and 2025 has brought significant shifts that demanded flexibility and strategic…

News January 5
AI-driven personalization Customer Experience Dealer eProcess Dealership Leadership Dealership Trends dealership website performance Dealership Websites Digital Dealer 2025 Review Joe Gillespie

Looking Back at 2025: The Shift Toward Smarter, More Personal Dealer Websites

As we close out 2025, I’m taking the time to reflect on the automotive industry’s evolution this past…

News December 30
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Customer Experience Digital Dealer 2025 Review digital retailing Sanjay Varnwal Spyne Tariffs Used Cars

Reflecting on 2025: Resetting the Future of Car Dealerships and Automotive Retail

When I look back at 2025, I don’t think of it as a “market story” first. I think…

News December 29
AI AI data AI Posers AI providers ChatGPT dealership-trained intelligence Lance Schafer Lotlinx VIN-level market dynamics

The Truth About AI Posers: Is Your ‘Intelligent’ Tool Helping You Sell or Just Chat?

The automotive industry is buzzing. Everywhere you look—from vendor booths at NADA to your LinkedIn feed—it seems like…

News December 23
AI AI automation Chris Vazquez Dealership Automation Dealership Efficiency service department Toma

Smart Service Automation: Boost Efficiency Without Compromising the Customer Experience

Your service department is the lifeblood of your dealership but keeping up with growing service demand while delivering…

News December 22
Adam Crowell Compliance Comprehensive Compliance Framework data breach Data Security dealership Accountability Dealership Security KPA Risk Management

How Dealers Can Protect Data and Build a Culture of Compliance

Sometimes it takes an epiphany moment to understand the gravity of a threat. That was certainly the case…

News December 17
2026 Dealer Trends Auto Lending Carleton CFPB Compliance Trends data privacy Electronic Lien Provisions Regulatory Compliance Review Sarah Milovich state auto finance laws

Regulatory Compliance Review: Getting Your House in Order for 2026

As the lending industry looks toward the new year, it’s an important time to review compliance infrastructure and…

News December 16
Bulk scanning Digital document management systems digital transformation digitization Document management DocuWare Intelligent Document Processing SBX

From Paper to Performance: How Bulk Scanning Future‑proofs Dealerships

For decades, the automotive industry has thrived on relationships, trust, and the ability to deliver seamless customer experiences.…

News December 15
Adila Adeel AI tools Customer Engagement Lead Management Optimizing Inventory Predictive Maintenance Transformative Technology

How AI Tools Are Transforming Automotive Dealerships in 2025

The automotive industry is undergoing a rapid transformation, and artificial intelligence (AI) is at the forefront of this…

News December 10