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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Latest in: Leadership

BDC Business Intelligence customer loyalty Fixed Operations Joseph Clementi missed parts call parts department Service Calls Traver Connect

Turn Missed Calls into Captured Revenue in 5 Steps

Have you ever measured the value of a missed call? In sales, everyone knows what it costs. A…

News November 17
AI Augmentation AI Communication AI-assisted CRM tools AI-driven feedback communication platforms CRM Customer Experience Damon Covey dealership management systems dealership operations digital transformation Improved Lead Management integrated tools Seamless Experience Streamlining Customer Interactions UCC

Shift Into High Gear: How AI is Streamlining Sales and Service Communications in Automotive Dealerships

With fierce competition in today’s automotive landscape, speed, responsiveness, and trust can make or break a sale. Prospective…

News November 10
continuous device health monitoring Dealership Security digital security system Insurance complications Jeremy White Operational disruption Pro-Vigil Reputation damage security downtime system reliability Uptime

Why Uptime Is the Most Critical Metric in Dealership Security

For the first time, the average price of a new car in the U.S. has hit $50,000 according…

News November 6
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AI Customer Satisfaction data analytics data silos Drivers of Car Shopping Satisfaction J.D. Power J.D. Power 2025 U.S. Customer Service Index JD Power KBB Kelley Blue Book Leader's Guide to CX Trends in 2025 Nextiva Yaniv Masjedi

For Car Buyers, Customer Satisfaction isn’t Growing Fast Enough. Here’s the Solution

If only two-thirds of your customers feel satisfied with their experience, you have a long way to go.…

News October 27
actionable data AI-powered marketing insights Chuck Bratton Cox Automotive’s vAuto Live Market View CRM data analytics DMS FPT Americas Intelligence in Motion New-Vehicle Inventory

Meeting a Complex Auto Retail Market with Intelligence in Motion

New-vehicle inventory in the U.S. reached an unprecedented 73-day supply in August 2025, according to Cox Automotive’s vAuto…

News October 20
AI AI Recall Management Automotive AI BizzyCar dealership operations Dealership Recalls Recall recall management Ryan Maher

Smarter Recall Management with AI

How AI is helping dealerships streamline recall management, improve customer experience, and prevent service bottlenecks

News October 16
Car Dealership SEO Core Web Vitals David Boice mobile website Search Engine Optimization SEO Team Velocity Vehicle Detail Pages website speed

Why Dealership Website Speed Is the Silent Driver of Sales

In the automotive retail industry, speed is a crucial operational decision. Long before a customer submits a lead,…

News October 13
Days on lot inventory management inventory manager Inventory Risk inventory risk management Len Short Lotlinx predictive analytics predictive inventory management VIN-Specific Insights

Beyond the Lot: Proactive Strategies to Combat Hidden Inventory Risk

The rhythm of an auto dealership is a constant, energetic hum. Sales teams work the showroom floor, service…

News October 8
analytical data Cox Automotive Operational intelligence Predictive AI predictive analytics predictive data technologies Predictive Marketing Predictive Operations Tracy Fred

Predictive Operations: The Shift Dealers Can’t Afford to Miss

For years, dealership success has hinged on responsiveness. When inventory shifts, when incentives change, when a customer walks…

News October 7
Auto Theft Car Crime Chanchal Sharma Dealership Security digital security system Protecting Dealership Digital Systems SBX Vehicle Trackers

The Ultimate Guide to Modern Auto Dealership Security

Auto dealers and their stock of high-value vehicles face a constant threat from car criminals. But the risk…

News October 6