Automotive Retail Benzel-Busch Mercedes-Benz Carlos Gerde Dave Rogers David Cerqueira Dealership Leadership Drew Pearlman Gateway Kia Lois Burak Piazza Auto Group Simon Sinek TraXtion
From a teenager sweeping floors at his father’s dealership to a fixed operations leader building a culture of…
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March 25
dealership succession Dennis Thornhill estate planning Family succession planning Ownership structures Pinnacle Mergers and Acquisitions strategic alignment strategic transition Succession Plan
For many dealership owners, succession is not a question of if but when. Too often, though, planning begins…
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March 24
AI AI-Powered Video Monitoring Data-Driven Decision Making dealership cameras Dealership Fixed Ops Dealership Security Fixed Operations Operational intelligence Service Drive Lane
For decades, cameras in automotive dealerships were little more than a necessary evil – a grudge purchase made…
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March 18
Automotive Sales customer defection Customer Engagement customer journey Customer Satisfaction Digital Experience Eric DeMont Lead Generation Leads Sales Process Breakdowns Urban Science
Even the highest-performing sales teams can’t close every deal. Auto buyers routinely cross-shop dealerships, and affordability concerns continue…
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March 17
Agentic AI AI adoption AI Agents AI Augmentation AI Lead Generation Auto Dealership AI Auto Retail AI Back Office Baker Tilly Automotive and Dealer Services Geo-targeted marketing Lead Management Lewis Fisher predictive lead generation
Could AI make negotiating a car sale as outdated as paper contracts? How soon will dealership sales models…
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March 16
AI AI adoption Auto Dealership AI automated workflows Centralizing communication Chris Vazquez Data Integrity dealership operations omnichannel Toma
As AI adoption matures inside dealerships, three shifts are starting to matter more: how real-world activity is captured,…
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March 10
AI-driven customer lifecycle management Auto Dealership AI Centralizing communication customer journey customer lifecycle David Marod fragmentation Fragmented Systems Improved Lead Management omnichannel engagement Silent Partner LLC
The automotive retail industry doesn’t have a lead problem. It has a follow-up problem. Dealers are spending more…
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March 9
CarEdge Ford Ford Expedition Ford F-150 Ford F-250 Super Duty Ford Maverick Ford Recalls Justin Fischer Lincoln Navigator NHTSA recall management recalls
Just weeks after Ford awarded company-wide bonuses at 130 percent for quality improvements, with CEO Jim Farley touting…
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March 5
3PLs car shipping cross-country car shipping Dealership Logistics sourcing inventory Vehicle shipment Vehicle transportation
For much of the automotive industry’s history, vehicle transportation has been considered an important background function, simply treated…
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March 4
Brad Parker Buy Center Dealership Inventory dealership operations DealNow Inventory Acquisition inventory strategy vehicle acquisition vehicle margins
For the modern automotive executive, the view from the dealer principal’s office has shifted dramatically over the last…
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March 2