Start with What’s Broke: The Question Every Fixed Ops Leader Should Be Asking
If you want to change anything in your store – culture, CSI, retention, you name it – start…
News January 15Latest in: Leadership
What’s Ahead for Automotive Dealers in 2026
As 2026 opens, what can U.S. auto dealers expect? Overall, trends point to a year of steady sales…
News January 14
The End of the Auction Cycle: How Dealerships Will Win the Inventory Battle in 2026 “From The Street”
Today’s automotive retail industry is entering a critical recalibration phase, and for dealership principals and general managers, the…
News January 12
AI in Automotive: How to Turn Your Dealership’s Phone System into a Revenue Engine
In an era of digital advertising, auto dealerships have become proficient at driving traffic to their digital front…
News January 7
2025 Recap: Key Trends and Takeaways for Auto Dealerships
The automotive retail industry is constantly evolving, and 2025 has brought significant shifts that demanded flexibility and strategic…
News January 5
Looking Back at 2025: The Shift Toward Smarter, More Personal Dealer Websites
As we close out 2025, I’m taking the time to reflect on the automotive industry’s evolution this past…
News December 30
Reflecting on 2025: Resetting the Future of Car Dealerships and Automotive Retail
When I look back at 2025, I don’t think of it as a “market story” first. I think…
News December 29
The Truth About AI Posers: Is Your ‘Intelligent’ Tool Helping You Sell or Just Chat?
The automotive industry is buzzing. Everywhere you look—from vendor booths at NADA to your LinkedIn feed—it seems like…
News December 23
Smart Service Automation: Boost Efficiency Without Compromising the Customer Experience
Your service department is the lifeblood of your dealership but keeping up with growing service demand while delivering…
News December 22
How Dealers Can Protect Data and Build a Culture of Compliance
Sometimes it takes an epiphany moment to understand the gravity of a threat. That was certainly the case…
News December 17
