The New Art of the Phone Call: Why Dealership Communication Has Become the Biggest Sales Skill of 2026
There was a time when getting a customer on the phone was the easy part. A salesperson would…
News July 27Latest in: Leadership
From 10 Cars a Month to 100: Best Practices for Dealers Ready to Scale Vehicle Acquisition
Direct vehicle acquisition has become one of the most talked about strategies in the dealer community, and for…
News July 23
How LPR Analytics Help Fight Fraud and Recover Losses
The automotive industry has a long history of fraud, scams and swindles. As with any high-value commodity, cars…
News July 22
The Vanishing Customer: Why Dealerships Are Losing Customers Without Knowing It
The biggest challenge dealers face today when it comes to retention isn’t the angry customer, the negative review,…
News July 21
Your Customer Has a New Edge. An AI Operating System is the Answer.
The customer walking into your store this week may already know the repair estimate, the market price, and…
News July 20
The Dealer’s Dilemma: Staying Involved Without Getting in the Way
“My Dad won’t let go,” “My kid is not pushing me out,” “My father disrupts everything I’m trying…
News July 16
The Hidden Data Gaps Limiting Dealership Marketing Performance
With years of sales and service records, email lists, campaign history, email engagement, and thousands of customer profiles,…
News July 14
Why the Lump Sum Auto Protection Model Is Under Pressure and What Dealers Should Be Doing About It Now
It happened to software. Then music. Then television, fitness, meal delivery, and eventually to automobile ownership itself. The…
News July 9
F&I Fraud Starts Before the Paperwork Is Done
Every dealer knows the feeling. The credit application looks clean. The payoff checks out. Everything on paper points…
News July 7
Flawed Dealer Process Is Threatening Today’s Vehicle Acquisition Strategy
Across dealer roundtables and 20 groups, a quiet but persistent frustration has taken hold. Dealers who have been…
News June 25
